I stayed at the hotel while in town for a convention. The room was surprisingly large and was even very quiet for a hotel room. I experienced a few minor issues during my stay.

1. The conference Web site indicated that it was free to work out in the fitness center if you were a Hilton Honors Member. So upon check-in I was told that I did not qualify with my current Hilton Honors status. I even went back to the front desk later that day and no one seemed to care so I called the 800 number for Hilton. Unfortunately, it wasn't until I returned home from Houston that I received a call from the front desk manager. He offered a free upgrade the next time I'm in Houston. Problem is...I don't plan on going back to Houston.

2. I dined at Specer's - one of the hotel's restaurants. I ordered my steak well done (I know, I know) and part of it was practically rare so they had to recook that part. I received the side item I ordered after I ate my steak and was enjoying my complimentary dessert when it arrived. They did at least remove it from my bill and I got to take it with me. The onion soup was delicious and the side salad was tasty that came with my steak.

Incompetent management and rude staff. This place is overpriced and simply not worth it. I would rather spend my money elsewhere and actually enjoy it. A 40-dollar omelet should be a killer, right? Well, not at this hotel. I've received better service AND better food at Holiday Inn.

I attended show at the convention center and stayed here for a few nights. It's a very nice hotel. Rooms are large and modern and the staff has been well trained in all things courtesy. It just feels enormous, which it is at 1,200 rooms! Still, a solid choice in Houston.

I have stayed here a few times and been happy with most things:

- The rooms are modern and comfortable
- The staff are helpful enough
- The food is good enough

Generally everything works and you get what you need.

Downside is that the hotel is large and has a bit of a "railway station" feel to it, especially when full. Because of that I would not chose to stay here on a vacation.