We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel and Staff” 5 of 5 stars
Review of Hilton Americas - Houston

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hilton Americas - Houston to your Saves list
Hilton Americas - Houston
4.0 of 5 Hotel   |   1600 Lamar, Houston, TX 77010   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
BKFST/WIFI/PARKING
Ranked #8 of 468 Hotels in Houston
Certificate of Excellence 2014
GreenLeadersPlatinum level
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
“Excellent Hotel and Staff”
5 of 5 stars Reviewed January 17, 2013

I travel to houston every year for the Houston Marathon. I stay at the Hilton Americas everytime. It is always a pleasure. It is a very nice hotel and the staff is always so friendly and helpful. This year it was raining for the marathon so Justin from the Bell Station went to the trouble of getting a role of trash bags and making everyone that came by a very nice trash bag cover to wear over their running clothes. I wore mine the entire race! Thank you Justin!
I must say that the staff all over the hotel is just as accomodating. I have never had a bad experience in 8 years!
Thank you Hilton Americas!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, January 25, 2013
Dear Laurie M,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor and recognizing Justin from our Bell Team for his quick response in caring for and assisting you and other guests during the Houston Chevron Marathon.

We appreciate your continued loyalty and look forward to your return.

Regards,

Hilton Americas-Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,368 reviews from our community

Traveler rating
    842
    424
    85
    17
    0
See reviews for
159
192
58
777
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Seattle, WA
Top Contributor
109 reviews 109 reviews
15 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 17, 2013

Thank you Hilton Americas for hosting 15K cold runners and their families in your lobby during marathon weekend. As one of the sponsoring hotels, the doors were open to all participants, guest or not! and it was very easy to stage meet-up points with friends and family at the lobby during a very cold and rainy and crazy-hectic day. After the race we had lunch at The Cafe in the lobby. They were having a Marathon inspired brunch with drinks included for $19.95!!!
Soup was very good. Overall, I just want to give kudos to the hotel for hosting so many athletes without questioning our motives!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, January 20, 2013
Dear Joemarie,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor. It was a pleasure hosting you and the 41st Chevron Houston Marathon.

Thank you for staying with us and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mindarie, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 15, 2013

We just spent two weeks at the Hilton Americas. From the moment we arrived to our departure the hotel staff were excellent. Our room was huge, comfortable, high quality and sooo quiet even though we faced Discovery Park Green and the convention centre. Sadly over the Christmas holidays the executive floor facilities were unavailable but we were given free wi-fi in our room for our entire stay. Concierge & Bell staff were so helpful. Dining options limited but there are so many restaurants close by within walking distance. Good location close to the city, tunnels, shops, light rail etc.
A truly good hotel if you want to play it safe. Loved it!

Room Tip: No tips ..... Our standard room was just ideal!
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, January 20, 2013
Dear Lisa B,

Thank you for staying with us for several weeks and spending the holidays with us.

We appreciate your feedback and look forward to welcoming you back.

Regards,

Hilton Americas-Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2013

We were most impressed with the rooms, everyone we dealt with at the hotel from the front desk, to housekeeping, to the servers at the delicious breakfast buffet. What I really want to highlight is the honesty of the staff and the diligence of the hotel security! I left a very valuable item in my room, and after checking out of the hotel and after being back home for a few days I discovered and remembered I left the item at the hotel. The security staff told us "if its here, we'll find it" and when they did, they called us and I was able to pick up the item in the same condition as I left it...this was amazing!

Room Tip: Higher floors have lovely view...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, January 18, 2013
Dear DBRMOM,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor. We appreciate your recognition of our team on the great service they provided you as well as the retrieval of your valuable item.

Thank you for staying with us and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2013

The common areas of this hotel are beautifully designed with a spacious feeling. The view from the pool deck and spa are amazing. It was my first visit to Houston and this location is within walking distance of many downtown restaurants and the metro stop for a trip to the museum district. The workout facility is impressive in the number of machines and the view is spectacular. Staff is attentive and professional. My spa experience was wonderful. The atmosphere in the spa is very soothing and again the staff was helpful and professional.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, January 18, 2013
Dear Connie S,

Thank you for your review and we are pleased you enjoyed our Skyline Spa & Health Club.

Thank you for staying with us and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 10, 2013

I chose the hotel because of its proximity to the Convention Center, where I was attending an all-weekend event. The room was nice enough, but it didn't have a fridge. I'd purchased perishables on the trip down, assuming I could store them safely during my stay, but was very disappointed that this basic of amenities--in a hotel of this magnitude--was lacking.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, January 13, 2013
Dear mstattersall,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.

We apologize for the inconvenience of not having a refrigerator in your room, however we do have them available on a complimentary basis by request and can be oredered through our Guest Service Hotline.

We do not promote that we have refrigerators in our roms as to not mislead any of our guests.

We are in the process of installing them permanently in our guest rooms.

Thank you for staying with us and we look forward to welcoming you back.

Regards,


Hilton Americas-Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shreveport, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2013

Beautiful facility, accommodations and wonderful staff. Skywalk to Convention Center. Highly recommend, especially if your event is at the Convention Center. If you have a lot to unload for the Convention Center, suggest you unload at the Center before parking in the HIlton garage if you do not plan on moving your vehicle. The Center is extremely large and if your event is on the A end as our cat show was, you have quite a hike. If you have a rolling cart, no problem. A little round about to get to Hilton. I could see it, but GPS helped. Will certainly stay again next year!

V Evans

Room Tip: I think all rooms would be excellent. All rooms open to hall, not outside. However, if you are tra...
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, January 16, 2013
Dear Vicky E,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.

We are very proud of our team and the level of service they strive to achieve each day for every guest and we appreciate knowing when we have been successful. As the only hotel connected to the George R. Brown Convention Center, we are aware our location is the best when attending events there, however we never take our location for granted.

Thank you for staying with us and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hilton Americas - Houston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Americas - Houston

Address: 1600 Lamar, Houston, TX 77010
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Houston
#1 Spa Hotel in Houston
#2 Family Hotel in Houston
#3 Luxury Hotel in Houston
#5 Business Hotel in Houston
#6 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Official Description (provided by the hotel):
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011. Featuring 1600 Bar + Grille for breakfast, lunch and dinner, the popular Lobby Bar, Java Jive featuring Starbucks, Pappasito's Cantina, 24 hour room service, the full service Skyline Spa & Health Club and The UPS Store - a great variety for everyone. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Worldwide's Award of Excellence for service and quality for four consecutive years. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Orbitz, Despegar.com, Hilton Hotels, Hotels.com and HotelTravel.com so you can book your Hilton Americas - Houston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton

Owners: What's your side of the story?

If you own or manage Hilton Americas - Houston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.