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“Very enjoyable stay” 5 of 5 stars
Review of Hilton Americas - Houston

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Hilton Americas - Houston
4.0 of 5 Hotel   |   1600 Lamar, Houston, TX 77010   |  
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Ranked #8 of 455 Hotels in Houston
GreenLeadersPlatinum level
Houston Suburb
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Very enjoyable stay”
5 of 5 stars Reviewed December 17, 2012

The Hilton Americas is a very nice hotel that I will choose to stay in again. The room was very clean, fresh, new, stylish, and very quiet. The bed was very comfortable. The towels were fluffy, fresh, and large. The staff are all very friendly and helpful. The executive lounge is very large and has great views of the downtown skyline. The fitness center is great, very large, well appointed, and also has great views. The hotel is within easy walking distance of the convention center, the Toyota Center, shopping, Discovery Green, and groceries at Phoenicia Specialty Foods.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, December 22, 2012
Dear Kathy/HoustonSuburb,

Thank you for taking the time to provide a review of the Hilton Americas-Houston.

We appreciate you recognizing the many attributes of the hotel that made for a very pleasant stay including our team, our cleanliness and what is available to do in the immediate area.

Thank you for staying with us and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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1,172 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 16, 2012

I had to work over the holidays and took my family with me since My trip was one week (over Thanksgiving). This hotel was the best! Kim and Jacques, your caring, attention to detail and desire to accommodate is beyond compare. I have to admit, I have stayed here before and had a couple of concerns, but when I brought these to Jacques attention, they were corrected immediately! The infinity pool and pool deck is amazing - boasts beautiful sunsets in the evening. The hotel is close to shopping, a large children's park, very nice restaurants and grocery shopping and eats at a wonderful spot called the Phoenician (sp?) that is in walking distance. My family had a wonderful holiday away from home thanks to the Hilton Americas.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, December 21, 2012
Dear eycmissouri,

Thank you for allowing the Hilton Americas-Houston another opportunity to host you while in Houston. It was a pleasure serving you and your family.

Thank you for your review and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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Santa Ana, California
Top Contributor
164 reviews 164 reviews
86 hotel reviews
Reviews in 72 cities Reviews in 72 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed December 14, 2012

The Hilton Americas Houston is a very nice hotel and probably one of the nicest Hilton hotels in the country. All of the facilities are top notch including the lobby, the executive lounge, and the fitness center and spa, which are located on the 23rd floor of the hotel. The service is excellent. The rooms are typical of recently renovated Hilton hotels. They have a pretty good breakfast menu and a breakfast buffet that is around $20. The hotel is connected by a bridge to the convention center and the Hilton's conference rooms and spaces are all very nice and well appointed. They have three floors of ballrooms and meeting spaces. It is quite impressive. Things really are bigger in Texas. The location is right in the thick of everything downtown Houston.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, December 20, 2012
Dear Dr_Drew2,

Thank you for your review and your compliments. Our goal is for our guests to feel cared for, valued and respected and we appreciate knowing when we have achieved this goal.

Thank you for staying with us and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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Northern Ireland
Top Contributor
161 reviews 161 reviews
87 hotel reviews
Reviews in 77 cities Reviews in 77 cities
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed December 13, 2012

This is a great business/conference hotel, don't expect anything much in the surrounding area. Huge rooms and bathrooms, executive lounge is a long way from some of the executive rooms. Hilton need to get with the times and stop charging for wifi access.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, December 17, 2012
Dear speedbird1984,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor.

There is much to do in our area since we are conveniently located next to the George R. Brown Convention Center (the only hotel in Houston connected to the George R. Brown Convention Center via two sky bridges) and the Toyota Center (Home of the Houston Rockets and great concerts), close proximity to Minute Maid Park (Home of the Houston Astros), across Discovery Green, a very short few blocks away from the Houston Pavilions, the new BBVA Compass Stadium (Home of the Houston Dynamo) and not far from the museum and theater districts. We also offer complimentary shuttle service to all hotel guests from 6 am – 11 pm around the local area.

We do offer complimentary internet access in our hotel lobby, Executive Level rooms and in our Executive Level Lounge. In addition, all Hilton Honors Diamond and Gold level status guests receive complimentary internet access at all Hilton Hotels. AT&T U-verse subscribers also receive complimentary internet access at all Hilton Hotels

Thank you again for your review and we look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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Dallas, Texas
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 13, 2012 via mobile

We checked in early and they were able to find us a room. We had trouble with the wifi and they were on that too. We went out to eat and brought back leftovers and they provided us with a fridge and microwave. When our cruise was delayed today and we requested late check out, they have us until 3pm.

The beds were comfy. Easy access to highways. If there is a sporting event traffic can get a little rough but that isn't the hotel's issue. Parking is $19. No free Wi-Fi.

Overall, outstanding customer service.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, December 15, 2012
Dear drwatsonjd,

We appreciate your recognition on the several ways we were able to fulfill your requests and needs to your satisfaction .

Thank you for your review and for selecting to stay at the Hilton Americas before your special cruise.

We look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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Mount Juliet, Tennessee
Top Contributor
100 reviews 100 reviews
30 hotel reviews
Reviews in 41 cities Reviews in 41 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 9, 2012

Rooms were comfortable, staff all friendly, convenient to Hobby Airport. The hallways are long here. Great shower. Attended a conference here and the food was served nicely and was good for conference food!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, December 15, 2012
Dear MountJuliet2011,

Thank you for recognizing our hotel, food and service.

We look forward to welcoming you back.

Regards,

Hilton Americas-Houston
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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 8, 2012

Was in Houston for work and stayed here, this is truly one of the top Hilton's I have ever stayed at. The executive lounge is on the top floor of the hotel and overlooks the entire ciy, they are very customer focused.

I highly recommend this hotel if you are in Houston

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAmericas, Manager at Hilton Americas - Houston, responded to this review, December 13, 2012
Dear Road_Princess2010,

Thank you for sharing your Hilton Americas-Houston experience on TripAdvisor and your recommendation to others.

We look forward to welcoming you back to paradise in the middle of downtown Houston!

Regards,

Hilton Americas-Houston
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Americas - Houston

Address: 1600 Lamar, Houston, TX 77010
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Houston
#1 Green Hotel in Houston
#2 Family Hotel in Houston
#2 Luxury Hotel in Houston
#4 Business Hotel in Houston
#8 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Americas - Houston 4*
Number of rooms: 1200
Official Description (provided by the hotel):
Hilton Americas-Houston, conveniently located in the heart of downtown Houston, Texas, is directly connected via two indoor sky-bridges to the George R. Brown Convention Center, and offers 1,200 luxurious guestrooms, including four Presidential Suites and 36 one-bedroom and two-bedroom suites. This AAA Four Diamond rated hotel was newly renovated in 2011, and has something for everyone. Featuring The Cafe for breakfast, lunch and dinner, the popular Lobby Bar, Java Jive featuring Starbucks, Pappasito's Cantina, 24 hour room service, the full service Skyline Spa & Health Club and The UPS Store - a great variety for everyone. With 91,500 square feet of technologically advanced, flexible meeting space, including the 40,000 square foot Lanier Grand Ballroom, divisible into 12 independent spaces, the 26,000 square foot Ballroom of the Americas, divisible into six independent spaces, plus 10,000 square feet of invitingly usable pre-function space, Hilton Americas-Houston is the perfect meeting place for any group and awarded one of the world's best business hotels for 2013 by Travel + Leisure magazine. Hilton Americas-Houston is the proud recipient of Hilton Worldwide's 2013 Award of Excellence for service and quality. For business or pleasure, we have it all for you in one hotel! ... more   less 
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Also Known As:
Hilton Americas - Houston Hotel Houston
Hilton Hotel Houston
Hilton Houston
Hilton Americas Hotel Houston
Houston Hilton

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