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“Slightly Disappointed” 4 of 5 stars
Review of Staybridge Suites Houston Iah - Beltway 8

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Staybridge Suites Houston Iah - Beltway 8
3.0 of 5 Hotel   |   1910 North Sam Houston Parkway East, Houston, TX 77032   |  
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Ranked #36 of 457 Hotels in Houston
Kent
Top Contributor
116 reviews 116 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
61 helpful votes 61 helpful votes
“Slightly Disappointed”
4 of 5 stars Reviewed December 6, 2013

We are regular users of Staybridge Suites but were a bit disappointed with this property. I always look for this brand and it appeared to be a good option for flying into IAH. Very easy to find from the rental car centre but driving towards the hotel we were hoping that the area would improve.
The hotel is a bit isolated with nothing obvious in the immediate vicinity apart from a filling station and Burger King. To reach the hotel while traveling westbound, one appears to have to turn into said filling station.
Staff was friendly at reception. Unfortunately there was a burst water pipe nearby and we had no water for a few hours. Rooms were of the usual high standard and breakfast was good.
Unfortunately the corridors and public places were dirty. I know that they only do housekeeping on request on weekends, but I do think that it is important to keep these areas clean and perform a check. This is the first time that I have seen this in one of these properties.

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ado B, Manager at Staybridge Suites Houston Iah - Beltway 8, responded to this review, December 18, 2013
Thank you for your comments as this helps us improve our services. I apologize for any complications during your stay. If your future travels permits we hope to get the opportunity to serve you again.

Best Regards,
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56 reviews from our community

Traveler rating
    39
    10
    4
    1
    2
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10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
demaileron
Top Contributor
124 reviews 124 reviews
86 hotel reviews
Reviews in 47 cities Reviews in 47 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 20, 2013

Just what the title says. Prompt airport shuttle, outdoor pool, free laundry, high-end workout room (even with a scale, so you can weigh your luggage).

Rooms really rival a high-end apartment. Full kitchen, well stocked, even with a dishwasher (so you know the dishes are REALLY clean). Very comfy bed, two easy-to-use TVs. Comfy furniture and there is truly room to stretch out.

If you have not stayed at a Staybridge before, I highly recommend it. This is a great, new 2012 build property. It rivals some of the best full-scale Hiltons, JWs, and Crowne Plazas around. Don't let the price fool you, this is truly a high-end, world-class property.

Now, for food: some of the best around; excellent breakfast spread with many, many options including bagels, yogurt, fresh fruit, waffles, sausage, even fresh lunch meats and sliced tomatoes (to pack a lunch). Staybridges offer a Manager's Reception Mon thru Thurs with full dinner-quality meals.

All-in-all, the nicest IAH area hotel that is actually a darn good deal. Huey (manager) truly works hard and professionally for his property and guests. IHG must be proud to have him and this stellar property in their portfolio.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ado B, General Manager at Staybridge Suites Houston Iah - Beltway 8, responded to this review, October 24, 2013
Thank you so much for the riveting review of our Hotel. We strive to ensure that our guest are comfortable and experience a great stay during there travels. We appreciate the nice gesture about Huey and we have passed along to him. Thank you for the opportunity!
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Houston, Texas
1 review
5 of 5 stars Reviewed September 30, 2013 via mobile

I stayed at this location for an internship. I arrived at 1am in the morning. My reservations did not start until that afternoon. I was assigned a room with no questions asked. very friendly very home like. Anything you need within reason to make your stay better they are willing to accommodate.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa L, Manager at Staybridge Suites Houston Iah - Beltway 8, responded to this review, October 4, 2013
We were so happy to accommodate you during your internship! It's always a pleasure getting to know the hotel's guests and we truly enjoyed your time with us! Thank you for taking time out of your day to send us a review!
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Chennai (Madras), India
Top Contributor
55 reviews 55 reviews
47 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 28, 2013

Good place for a short stay. More like a studio apartment. Took some time to fall asleep because it was very close to the motorway. There are no decent places to eat close by.

Proximity to the airport is an advantage.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa L, Manager at Staybridge Suites Houston Iah - Beltway 8, responded to this review, October 4, 2013
Thank you for taking your time to give us a review! We are happy that you enjoyed your time with us. We hope the next time your travel plans bring you back to Houston you can enjoy our complimentary evening Social (offered Tuesday-Thursday) and let us cook for you!
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Lowell, Massachusetts, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 12, 2013

I need to rethink my hotel of choice after this stay. By far the most beautiful, comfortable, and warmest room to date of all travels. Add to that Laura at the main desk was a gem. The pictures uploaded should give you an idea. I will look for this chain from now on.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ado B, Manager at Staybridge Suites Houston Iah - Beltway 8, responded to this review, September 27, 2013
We are so happy to hear about your experience at our property! Laura is a great asset to our team and it is to nice to know that your stay was enhanced because of her. We look forward to your return next time you find yourself in Houston! Thank you for the review.
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Baltimore, Maryland
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2013

My experience in Texas was Great, mainly because of my stay at The Staybridge Suites IAH.
The Front Desk staff was very helpful and friendly, especially Jasmine and Vanessa. Fantastic food choices during the week and great setting outside by the pool.

Room Tip: First Floor is excellent if you can get it. Even with the Airport right there, the sound cancelleni...
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ado B, Manager at Staybridge Suites Houston Iah - Beltway 8, responded to this review, September 27, 2013
We are thrilled with your "Texas inspired" review! We are happy that you had a great stay and took the opportunity to get comfortable while staying with us. Jasmine and Vanessa are both valued members of our team and we are so glad they added to your positive stay with us. We look forward to your next stay!
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Dubai
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
Reviews in 43 cities Reviews in 43 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed August 2, 2013

Stayed at this hotel after a very long flight from Dubai before continuing on to Mexico the next day. It isn't around the same area as the other hotels close to the airport, and our cab driver had trouble finding it, but we got there perfectly fine. Check in was a breeze and we were also informed of a complimentary dinner available which we took advantage of. It was fairly basic, just the makings for some fajitas, but there was also beer, wine and soft drinks available and dinner was a great alternative to trying to find somewhere else to eat (particularly with no car, which could be difficult).

Our room was very comfortable, with a full kitchen and living room, and separate bedroom with 2 huge and soft beds. We slept extremely well. It was also a nice change to see a huge shower as opposed to a shower/bathtub combination.

This hotel has a pool and BBQ area, as well as a business centre and small gym, and fast, free wi-fi. We had breakfast the next morning, which included toast, fruit, yoghurt and make your own waffles. Check out was efficient and we used the complimentary shuttle to the airport. Staff were friendly and accommodating. Would I stay here again? Absolutely.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ado B, Manager at Staybridge Suites Houston Iah - Beltway 8, responded to this review, September 27, 2013
Thank you for allowing us to accommodate you during your travels. We are very pleased to know you enjoyed our evening guest reception, spacious rooms and complimentary breakfast. We look forward to your return reservations should your travel plans bring you back into Houston. Thank you for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Houston Iah - Beltway 8

Address: 1910 North Sam Houston Parkway East, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 457 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Houston Iah - Beltway 8 3*
Number of rooms: 90
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