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Courtyard by Marriott Houston Downtown: Traveler Reviews


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82% Recommend
4.0 of 5 stars 25 reviews
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Central to all. No car needed!

Courtyard by Marriott Houston Downtown

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4 of 5 stars
A TripAdvisor Member
May 18, 2005
9/9 found this review helpful

Even though there’s bad news, read down to the good news as well. The bad news: Whenever someone above my room, #307, used the shower, the pipes made a really loud noise -- like the sound of 3 or 4 washing machines filling up with water. Luckily, this happened only when I was awake! The $11 buffet breakfast was disappointing and there wasn’t another restaurant nearby. (I bought juice and packaged muffins at the big-store pharmacy up the street and didn’t regret it). The curtains in my room were gapped at the edges so the sun shined in early in the morning, awakening me. Starting on the second day, I pulled the curtain across the gap, and onto the wall and secured it there by propping the desk chair against it. Problem solved! The hotel location, though central -- see “the good news” -- is in an uninteresting part of downtown surrounded by an old department store, vacant lots, old characterless buildings and modern high-rises which have nothing but barren lobbies (no shops or restaurants). Accordingly, the neighborhood has the perpetual feeling of a large city at 7 o’clock on a Sunday morning: there’s virtually no pedestrian traffic, no street vendors, etc. The only people you’ll come across are those waiting for buses and an occasional homeless person. The front desk personnel, though friendly, weren’t terribly resourceful. None could tell me which terminal building at Hobby airport my airline left from and there was no listing on the hotel’s computer of airline phone numbers or airport layouts. They did not have a “business” phone book so they couldn’t look up my airline and they didn’t call directory assistance for me. One clerk said the terminal was #2, another said “A” and a third said “A” or “C”. (As it turned out, Hobby has only one terminal building -- and one entrance. The airlines are on different concourses within the one terminal. Mine was on “A”). It seemed odd that the desk clerks didn’t know this.

Now, the good news... The location is right in the middle of EVERYTHING. I had no car and was able to get to and from the airport (express bus #101 for Hobby and #102 for Bush), to the Nasa Space Center (Bus #246), and to Westheimer/Montrose and the Galleria (Bus #82), These buses picked up and dropped off within 3 blocks of the hotel. I also went to the Museum district -- don’t miss the natural science museum -- (5 stops south on the ‘above ground’ Metro train that you pick up diagonally across the street (at the intersection of Main Street) from the hotel and get off of (in the northbound direction) 2 blocks up Main Street. The teeth-rattling downtown nightlife area (clubs, restaurants, theatres, etc) was the diametric opposite to the feel of the neighborhood around the hotel and is accessible via the same train going north 1 stop (pick it up 2 blocks up Main Street). Riding all of these routes costs a total of $2/day by buying a ‘day pass’ from any bus driver or from the metro train station platform. (The passes run a full 24 hours from the minute you buy them). There are no maps to navigate, no parking fees to pay, no gasoline to buy and no hassle picking up and dropping off a rental car. The entire cost of transportation for my 5-day trip: $10 ! Note: print out the schedules at Houston’s “ridemetro” website (along with a route map that shows where the bus lands near the hotel). The hotel had some nice amenities: nice rooms, each with a loveseat and desk, a 3rd-floor pool and sun deck for relaxing, swimming, sunning and snacking, a small fitness center, new business center with 24-hour internet access, complimentary in-room high-speed hookup for your laptop, 24-hour mini food mart adjacent to the front desk with snacks and drinks at reasonable prices. The room had an ironing board and iron as well as a hair dryer. I was able to get a late checkout (2 pm) and that was handy. All in all, I would return to the Marriot Suites Downtown but maybe pick a room without the possibility of loud “shower noises”, My rate which I booked with Marriot directly was $66 when I mentioned the “AAA card”. Some suggestions, if you go to the Natural Science Museum (don’t miss it!), don’t forget to show your “AAA card” and save more. Also, skip the museum’s MacDonalds and walk the 2 blocks to the Fine Arts Museum and take the steps down to the “Cafe Express” -- affordable, gourmet fast food and well worth the walk.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2005
  • Member since March 07, 2005
  • I recommend this hotel for Young singles, Older travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A Different Sort of Courtyard

Courtyard by Marriott Houston Downtown

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3 of 5 stars
OldWhatsHisName 15 contributions
Fort Worth, TX
Mar 20, 2005
3/3 found this review helpful

This courtyard appears to be an older downtown hotel that has been remodeled. The result is some "character" on the outside and "Courtyard" on the inside.

Our room was fresh and clean--looking very much like a regular Marriott except a bit plainer--but still quite pleasant. The "Romance Package" rate was quite reasonable since it included a room, valet parking, and breakfast for two.

Complaints? The "Romance Package" was to include a bottle of champagne which was never offered (I did not mention it to the staff, because I did not care for it. However, an attentive staff would have offered it when we checked in whether I asked or not). The coffee pot in the room did not work (a piece was missing). The staff never seemed to smile--I mean NEVER. (Makes one wonder about why they are so unhappy.) All of these are minor, but they do explain why I did not give the hotel a higher rating.

Would I return? Maybe, it was not unpleasant. But is a rating of “not unpleasant” enough to bring customers back?

If I could get a room at the Marriott Courtyard in West University I would go there instead. It is not far from downtown Houston, and it is closer to the museum district and Rice University. Since the West University rooms are nicer, it is easier to find and park, and when we stayed there, the staff appeared to be happy to be at work, I would return there in a heart beat.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay March 2005
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
We'll be back!

Courtyard by Marriott Houston Downtown

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4 of 5 stars
A TripAdvisor Member
glastonbury, ct
Mar 10, 2005
2/2 found this review helpful

We got a great rate that included the hot breakfast buffet, valet parking, and tokens for the light rail that stops right near the hotel. It's in an old
office building, but a wonderful job was done in renovations and decor.
It's not your basic out of the box hotel.

First of all, the staff could not be friendlier and more helpful. From the valet to the maid service, everyone had a smile and a hello. The building is
in a very convenient location. The room was very clean and comfortable, and the exercise room and the pool area were also very clean. The breakfast buffet was included in our rate, and it was the best complimentary
breakfast buffet I've seen. Again, the restaurant staff was very friendly
and courteous.

The hotel is in the heart of the city and there is no on street or free hotel parking. The rate is $20 a night, which is less than I've paid at some hotels in other cities. We had rented a car, but the hotel has an airport shuttle and the hotels proximity to the rail line and walking distance to many great
restaurants, symphony, and Toyota center made us decide not to bother
with the rental next time.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2005
  • Member since April 09, 2004
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved it!!!

Courtyard by Marriott Houston Downtown

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5 of 5 stars
A TripAdvisor Member
Dec 29, 2004
2/3 found this review helpful

Great place to stay downtown at a very reasonable price. Throw in the extra cash to get the breakfast lovers, great omelets and waffles.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Hotel, Great Value

Courtyard by Marriott Houston Downtown

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5 of 5 stars
A TripAdvisor Member
Birmingham, AL
Oct 7, 2004
2/3 found this review helpful

I was in town to watch an Astros game and decided to give this hotel a try. I was plesantly suprised to see that this hotel was a high rise versus the typical cube courtyard. I was further amazed at how friendly and attentive the staff was. This hotel even serves Starbucks. The pool is very nice and is on the third floor. The parking is a little difficult as they only have valet parking, but the rest of the amenaties more than made up for this. The food in the restaruant is outstanding. They serve lunch and dinner in addition to breakfast. I will stay at this hotel again if I get back to Houston.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $213 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Courtyard by Marriott Houston Downtown Also Known As

Address: 916 Dallas Street, Houston, TX 77002