My boyfriend and I stayed at this hotel on business. When we checked in we paid in cash, but they insisted it was company policy to still have a card on file (as many do).
BUT even though we already paid, they charged my card as well! Saying it was a "pending" transaction that would clear. Well, with daily effort talking to rude employees and managers, I was FINALLY returned my money TWO WEEKS later.
Had I not noticed, they would have stolen my money happily. The fact that they tried to justify the fact that they charged me for two nights when I stayed for one night was insane.
Besides the horrible money issue, hotel quality was great.
- Official Description (provided by the hotel):
- Refreshed and changing the look of our property for you. We are working hard and would love to have you stay with us. Welcome, we want our home to be yours. With free breakfast get your day started on the right foot. Enjoy our indoor pool without getting the sunburn or sand. Our staff is here to make your day incredible and if we are unable we will make it right. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Houston - Memorial Park Area Hotel Houston
- Holiday Inn Houston