This was our first stay at the Magnolia, in Houston's historic district, but it will certainly not be our last.
From the moment we arrived, we were impressed with this property. The doormen, the front desk personnel, every staffer we encountered was friendly and helpful.
We found the room very comfortable. A large desk, very comfortable queen beds, a well-stocked bathroom with a huge oversized tub, and a host of complimentary items.
Besides free Internet, we had a fabulous free breakfast. Not your usual continental fare, but a full breakfast with hot foods, yogurt, fruit, breads and pastries, juices. At night, we were treated to free wine and beer (2 drinks apiece) and free milk and cookies (delicious).
Up on the 23rd floor, the rooftop pool, gym, and hot tub are very inviting; small, but adequate. And there is a great view of Houston from this floor. On the 2nd floor, where the breakfast is served, there is a real honest-to-goodness library. The Magnolia also provides a free shuttle to anywhere in the downtown area. The price was unbelievable for all this value, and impeccable service.

Would we stay there again? In a heartbeat.

I have stayed at this hotel for two years during the OTC Trade Show. I really like almost everything about this place. The lobby and restaurant/bar are lovely. The rooms are quite nice with luxurious bathrooms. This year, I was upgraded to a suite which was a real bonus. Since we stay for over a week, it was great to have the extra room to move around. My room was cleaned promptly every day with towels and toiletries refreshed consistently.

I (and the others in our group as well) enjoyed the free happy hour, where we would meet up before going out for dinner. There are a fair number of nice restaurants within walking distance. And the metro station is just a few blocks away. I don't eat a big breakfast and I didn't visit the buffet this year, but others in my group said it was really good, and a good bargain that it is included with the room.

The only downside to the hotel is more a downside of Houston...the area can get a bit dodgy if you're out alone or in a small group at night. While I can't say I ever felt unsafe, it could be a bit unnerving. So I would suggest that solo travellers plan to use the hotel shuttle service or take a cable unless they're only walking a block or two.

I also think the valet charges were high, but it seems to be consistent among the hotels in this area. And you really wouldn't want to leave your car unattended at night.

It is my firm belief that the VAST majority of hotel personnel do try their best. But I have seen SO MANY guests get rude and disrespectful to people even though it's obvious that whatever happened was completely out of the control of the staff person.

This hotel is fine and service was good. But if you want that luxurious or hip feeling, this is not it. The pool was quite disappointing, very small and crowded, no landscaping, few tables. The happy hour was fine but jammed with loud people. I wanted to leave, but would have been happier in the adjacent library which was a very nice touch.

I stayed 3 nights with my family.In terms of room cleaning - very disappointing. First day they didn't clean our room until 5 p.m. - simply not acceptable! When I called down to reception I received no apology and explained that. And they said no cleaning person that time.so we got just clean towels. Next day we didn't get cleaned our room until 2p.m. again. So I told reception again. After 5 p.m., I found still didn't clean our room. I called again and the lady was very rude on the phone, in the end she called the maids and we ended up having to go out without showering.
the staff is not good this place.