8-16 & 17 2013 reservations
We arrived arround 10:30 door to front was not locked like the AD says and security could not answer any questions he said "im just suppose to give you key" took copy of my credit card, said it was his job. WTH get to room and the musty smell was bad. I called before hand to confirm that i was getting a remodeled room because i was worried about the reviews. OMG they painted over all. tub was leaking and rusty, light fixture on top of sink old counter tops (I HAVE PICTURES. and found 2 bugs. we decided to leave next morning and checked out arround 9:30 with a Grace with her manager behind her (whom supposedly does not work there) and they are REFUSING to return my money for second night.. WTF Their report is saying that i checked out at 1:22pm and that they advised me that there was no refund which is a LIE. I only want refund for 2nd night that i did not use. I will post pictures on line and hope others will see and not book here. I will not use HotelsOne either...
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- Also Known As:
- Sun Suites Of Westchase Hotel Houston
- Sun Hotel Houston