We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Enjoyable stay” 5 of 5 stars
Review of Hilton Garden Inn Houston Northwest

Save Saved
You added Hilton Garden Inn Houston Northwest to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn Houston Northwest
3.0 of 5 Hotel   |   7979 Willowchase Boulevard, Houston, TX 77070   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #12 of 451 hotels in Houston
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Enjoyable stay”
5 of 5 stars Reviewed May 9, 2013

We had never stayed at a Hilton Garden Inn property before this last week. This property is beautiful, and the staff is excellent. We were part of a small group that had a banquet one night and were impressed that the food was delicious, hot, and elegantly served. Good breakfast, too.
No problem to ask for a late check-out.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review, May 30, 2013
Thank you for providing us with feedback of your stay. Our engineering department has corrected the issue with the bathroom sink, I am terribly sorry that you experienced this inconvenience. We try to be proactive in our maintenance approach, but rely on feedback at times to assist us with what we may have missed. Thank you again and look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

347 people have reviewed this hotel

Traveler rating
    211
    102
    25
    3
    6
See reviews for
73
32
27
200
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bloemendaal, The Netherlands
1 review
4 of 5 stars Reviewed May 8, 2013

Hotel is very good like all garden Inns but I wanted to specially acknowledge the good job of Domingo Martínez jr. during the very busy breakfast hours. He does know the meaning of the word service and is a great asset to the hotel.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review, May 30, 2013
Thank you very much for recognizing Domingo. he definately understands service and is focused on delivering a great experience. He was thrilled to be recognized and we all appreciate the feedback. Until next time, safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

Excelent cost-benefit ratio , the best in Houston. Very confortable, premium location, excelent breakfast for very good price u$ 9,95. Best option at the Galleria area. The hotel provides everything that a h.level businnes traveler needs. It is equivalent to 4 stars hotels in the same location that charge at least 50% more.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, United States
1 review
5 of 5 stars Reviewed May 6, 2013

I stayed at the Hilton Garden Inn for several nights, in two different rooms. Both were clean, comfortable, and roomy. I ate breakfast at the lobby restaurant and found the staff very accommodating. Parking is easy and access is good, especially to the NW suburbs of Houston. I found the hotel a great base for a business trip, and would be equally likely to use it for personal trips.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review, May 30, 2013
Appreciate the kind words regarding your stay! Our location is perfect for business or pleasure and the team is definately focused on creating positive guest experiences. Look forward to welcoming you back next time in Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

I stay in lots of hotels and brands in the U.S. and internationally. Across the board, this property has its act together. New or certainly looks that way, clean, great front service and cooked to order breakfast plus buffet right on target. Had just staying in a large national chain (rhymes with Chair a lot) downtown at twice the price and no comparison. Not an upscale Hilton brand but solid and well worth the price.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review, May 30, 2013
Thank you so much for the great review. We strive to exceed expectations, and I am thrilled we did. Look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 29, 2013

I had breakfast and was served by Maria Ramirez. This was a breakfast buffet, so I didn't expect much in the way of service. Boy, was I wrong. Maria not only helped with my breakfast, she even went to the hotel store to get me some much needed tylenol. My hat goes off to Maria and her over the top service.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review, May 1, 2013
Thank you for recognizing Maria's dedication to her guests, she often goes above and beyond to ensure that her guests are well taken care of. Look forward to a return visit from you and yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 21, 2013

I arrived 4 hours before check-in and I had a special room request. The young lady working the front desk could not get me in at that time. She asked me to give her about 30 minutes and she would see if she had any ready rooms. So I went to lunch and returned about an hour later. Viola, she had a room for us. Great Job!

The hotel is located within walking distance of numerous dining and shopping options. This was the perfect location for me

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hilton Garden Inn Houston Northwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Houston Northwest

Address: 7979 Willowchase Boulevard, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Houston
#14 Business Hotel in Houston
#45 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston Northwest 3*
Official Description (provided by the hotel):
Stay at the Hilton Garden Inn Houston Northwest hotel, steps from shops, restaurants and corporate offices. Nearby attractions include Willowbrook Mall, Vintage Park Plaza, Gleannloch Farms Golf Club and the Sam Houston Race Park. Hewlett Packard Invent corporate offices are a three-minute drive from the hotel, and George Bush Intercontinental Airport is 25 minutes away. Take advantage of our complimentary shuttle that provides service within a 5-mile radius. The hotel is located at the intersection of FM 1960 and State Highway 249, and offers easy access to US Highways 290 and 45. Relax and stay connected while traveling with complimentary high-speed internet access in all guest rooms and public areas. The hotel boasts 3,000 sq. ft. of function space that is ideal for business meetings, social events and weddings. Allow our professional meeting planners to assist you with your next corporate or social event. Work out in our on-site fitness facility, and with complimentary access to Lifetime Fitness with a pass from the front desk. Purchase snacks, drinks, ice cream and sundries at the Pavilion Pantry. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Tingo, getaroom.com, TripOnline SA, Despegar.com, BookingOdigeoWL, Agoda, Venere and Otel so you can book your Hilton Garden Inn Houston Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Houston
Houston Hilton

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Houston Northwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.