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“Classy but chilled out place” 5 of 5 stars
Review of Royal Sonesta Hotel Houston

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Royal Sonesta Hotel Houston
4.0 of 5 Hotel   |   2222 West Loop South, Houston, TX 77027   |  
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Ranked #31 of 454 Hotels in Houston
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Classy but chilled out place”
5 of 5 stars Reviewed yesterday NEW

Spent two great days in Houston and this hotel made the stay even better. The staff were all polite and professional. They were very friendly and attentive to our needs. The service as the Americans say was " top dollar". It made two Scots happy. Thank you.

Stayed October 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

Traveler rating
    162
    70
    26
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29
37
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145
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Austin, Texas
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

No other words needed. This stay was amazing. Beautiful modern decorated rooms. The bed was so comfortable. Everything was amazing. Definitely staying here again! Oh and to find a PJs coffee in the hotel... Ecstatic as I'm from New Orleans!

Stayed October 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review, 3 days ago
Dear Stacy V,

Thank you so much for taking time out of your schedule to leave such wonderful feedback about our hotel, we really appreciate your feedback. I am overjoyed to hear that you were extremely satisfied with your stay and we cannot wait to have you with us again.

Sincerely,
Jeffrey Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temple, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful and relaxing. Will stay there again if I can get the same deal! Got a fantastic price on this four star hotel! Very quiet and clean. Lovely. Did not eat in the hotel but many places nearby. !

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Sonesta

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review, 4 days ago
Dear tamrarose,

Thank you so much for taking time out of your schedule to leave such amazing feedback as we greatly appreciate your critique. I am so happy to hear that you received such a wonderful deal and we as a Hotel really hope to see you again in the near future.

Sincerely,
Jeffrey Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
1 review
2 of 5 stars Reviewed 5 days ago NEW

Long line at evening check in. Failed to honor request to supply absent coffee. Expensive parking in an area where many furnish free parking. Nice rooms. Good beds. Very noisy busy freeway-facing location.

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Sonesta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenilworth, IL
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Like all Royal Sonesta hotels, this one is always a good bet. The staff are first rate, the facilities excellent, everything runs like a well-oiled machine. The lobby bar is a great place to meet or just to kill time and the restaurant serves very good if not inspired food. My only complaint was that the temperature in my room was always frogid, even when I turned the thermometer up to 80

Stayed October 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review, 4 days ago
Dear Michael V,

I would like to first thank you for leaving such wonderful comments about our hotel as it is greatly appreciated. I am so excited that you were able to experience our superb staff as they love to make our guests feel like they are at home away from home. Our food is top notch prepared by one of the best Chef's in Houston. We really hope to have you stay with us again.

Sincerely,
Jeff Fuller
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Isola, MS
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Royal Sonesta Houston is a beautiful property. The Front Desk Staff is first class. Thank you for making me feel so comfortable. Room was well appointed and relaxing.

Location was perfect and near everything. Ease of getting in and out.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Sonesta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review, 4 days ago
Dear ChristineIsola,

I would like to personally thank you for leaving such great feedback about our hotel. Our front desk staff is amazing and one of a kind. They are such a great asset to our team and love what it is that they do. I am overjoyed that you chose Sonesta as your choice of stay and we cannot wait to have you back with us.

Warm Regards,
Jeff Fuller
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Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

I stayed here on a recent business trip. Entire staff was friendly and helpful. Lobby was not crowded on my arrival or departure, so check-in and check-out was quick. Good guest amenities: friendly valet & self-parking, very nice restaurant, well-appointed bar, coffee shop w snacks, convenient business center for printing boarding passes. Free wireless internet was easy to access and download speed was good. Room was clean and spacious, beds were comfortable. Good-sized refrigerator for keeping beverages cold and saving restaurant leftovers. Late night room service was reasonably fast and friendly. Elevator service was efficient. Access from and to freeway was easy. I look forward to staying here again on my next trip to Houston.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey F, General Manager at Royal Sonesta Hotel Houston, responded to this review, 4 days ago
Dear SCSIwuzy,

We as a hotel would like to say thank you for leaving such great feedback, this is very much appreciated. I am excited to hear that you were able to enjoy our incredible staff as it was our pleasure to have you here with us. We make sure that everything is convenient for our guests so that it is guarenteed for you to enjoy your stay. We as well look forward to you staying with us again.

Sincerely,
Jeffrey Fuller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Sonesta Hotel Houston

Address: 2222 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Houston
#15 Romantic Hotel in Houston
#28 Business Hotel in Houston
#47 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Hotel Houston 4*
Number of rooms: 485
Official Description (provided by the hotel):
Standing at the gateway to one of the world's great urban centers, Royal Sonesta Hotel Houston is just a block from the 464, the Houston Galleria and minutes from the Museum District, the Theatre District and historic Hermann Park. Preferred for both business and pleasure travel, the hotel blends cosmopolitan style with decidedly Texas hospitality. ... more   less 
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Also Known As:
Intercontinental Houston Hotel Houston
Houston Intercontinental

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