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Best Western Downtown Inn & Suites Houston: Traveler Reviews


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Traveler Reviews

90% Recommend
4.0 of 5 stars 21 reviews
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[ Date ] [ Rating ]
Great hotel, great price

Best Western Downtown Inn & Suites Houston

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4 of 5 stars
drtracyb 1 contribution
Los Angeles
Jul 2, 2007 | Trip type: Business, Solo travel

I thought the staff here were incredibly helpful and friendly. My friend was staying at the Hyatt Regency, and for a third of the price and a two-block walk from downtown, I got a larger room, free delicious breakfast, free high speed internet, and best of all, chocolate chip cookies and a happy hour! Every staff member I spoke to took an interest in me and my exploration of their city. They were very knowledgeable and provided me with terrific advice. My visit to Houston was a wonderful experience I won't soon forget. I absolutely would stay here again.

  • Liked — the staff
  • Disliked — industrial park location
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with friends
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since July 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Older travelers
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $135 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Business type hotel

Best Western Downtown Inn & Suites Houston

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3 of 5 stars
YYZ-XXX 3 contributions
Toronto
May 19, 2007 | Trip type: Solo travel

If you're looking for a nice size room, which is reasonably clean and maintained, this may be a good choice. However, the staff was extremely cold and distant, so don't count on them for any advice, directions or any assistance, I was treated as more of an inconvenience than a guest. I believe that they only wish to cater to business travelers who need absolutely no assistance. I had no particular problem with the staff, but certainly did not feel welcome at this hotel.

  • Liked — Location was convenient, not bad price, breakfast buffet included
  • Disliked — Cold staff
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since October 05, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Girlfriend getaway, People with disabilities, Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $135 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Good place for a good price

Best Western Downtown Inn & Suites Houston

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4 of 5 stars
Beach_Baby2006 15 contributions
West Texas
Apr 6, 2007 | Trip type: Business, Solo travel

I was in town for a conference and did not have a car. The location is close to downtown--walking distance about 6 city blocks--and felt relatively safe. There is a decent happy hour for registered guests; a small, but nice workout room; and free computer access and printing, which I appreciated to print out my boarding pass. The bed was extremely comfortable and nice. My only complaint is that the desk staff was not particularly forthcoming about the free shuttle service it provides to the downtown area. It's fast and free, but only runs during the day. At check-in, I asked about my conference location for the next morning and was told it was an easy 7-block walk. But, of course, I had luggage, etc., so I wasn't too thrilled with that news. No mention was made of the shuttle service. When I checked out the info in the room, I saw the shuttle service and called the front desk. I confirmed that the service was available. I was amused that the person who advised about the "easy" walk was my shuttle driver. Nonetheless, a good place for a quick overnighter. No close-by restaurants, however, and area delivery was SLOOOWWW and minimums for delivery were high for one person.

  • Liked — Cleanliness
  • Disliked — No restaurants close by
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since July 04, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d239853?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $135 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Great for the $$

Best Western Downtown Inn & Suites Houston

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4 of 5 stars
bark2418 1 contribution
Athens, GA
Mar 22, 2007

We were only staying one night in Houston, and didn't want to pay a fortune! This place was PERFECT! Very clean & location was convenient. We would definitely stay here again!

  • Date of stay July 2006
  • Member since March 22, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates ABS:HotelCheckRates-d239853?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $135 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
a bit far from downtown

Best Western Downtown Inn & Suites Houston

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4 of 5 stars
marieatta_pman 36 contributions
marietta GA
Feb 27, 2007 | Trip type: Family

I stayed here for the houston marathon over MLk weekend in 2006. It was not right in downtown, but close enough for me to walk to the expo and race start, but keep in mind, i run marathons, other people would consider this hotel too far to walk.
the rooms were very nice, large, clean, and comfortable.
the breakfast was more than the usual continental - hot waffles, eggs, and good selection of cereals, yogurt adn fruit.
No places to eat near hotel, so you would need a car to go to a restaraunt.
pretty affordable, somewhat cheaper than the hotels that were located right in the downtown.

  • Liked — room quality
  • Disliked — location away from downtonwn
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Other
  • Traveled with Family with young children
  • Age group 35-49
  • Member since February 27, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d239853?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $135 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Best Western Downtown Inn & Suites Houston Also Known As

Address: 915 West Dallas, Houston, TX 77019