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“Great Deal!!” 4 of 5 stars
Review of BEST WESTERN PLUS Downtown Inn & Suites

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BEST WESTERN PLUS Downtown Inn & Suites
3.0 of 5 Resort   |   915 West Dallas, Houston, TX 77019 (Downtown)   |  
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Ranked #12 of 456 Hotels in Houston
Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Deal!!”
4 of 5 stars Reviewed October 20, 2012

I must say I really enjoyed my stay here! Very close to downtown without the downtown prices. The staff was great as well. I enjoyed the free parking! Thank you to all of the staff for assuring my family and I had a great stay!

Room Tip: High as possible
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
    137
    66
    9
    2
    1
See reviews for
38
37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
Green Bay, Wisconsin
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 30, 2012

We stayed here for three nights for our oldest daughter's wedding at nearby Holy Rosary Chruch. The hotel is close to downtown, but far enough away to avoid the traffic and noise. They have free parking (though paid parking is only $2 a day around the hotel), a shuttle to downton during the week, and free snacks, wine and beer Monday through Thursday afternoons. The place is super clean, the staff helpful and the pool very nice. The only thing we would like to see is the availability of at least a few larger rooms. Their largest room has only two queen beds and they have no roll aways, so our family of six needed two rooms (which gets expensive).

Room Tip: The elevator is kind of slow, so pick a room downstairs if you don't like to wait or have troubl...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
288 reviews 288 reviews
25 hotel reviews
Reviews in 45 cities Reviews in 45 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 30, 2012

This is a really nice hotel, a BW Plus, so it is closer to a higher priced chain than the normal BW. Our room was large and very clean, the bed was comfortable, and of course it comes with the usual complimentary breakfast (which was excellent) and parking. The location to downtown cannot be beat. Overall, this was a great experience and I would stay here again in a heartbeat.

Room Tip: Did not try the restaurant except for free breakfast.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
118 reviews 118 reviews
81 hotel reviews
Reviews in 83 cities Reviews in 83 cities
325 helpful votes 325 helpful votes
5 of 5 stars Reviewed July 15, 2012

A two-night stay here for work was a great experience. The hotel's location, less than five minutes' drive from downtown, but at half the cost, was great. Breakfast was decent. The room was spacious and convenient.

Overall, no complaints at all, and I'd certainly stay here again on a future trip to Houston.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 2, 2012

I was looking for a hotel near downtown Houston to be near family. Usually we bypass Best Western but this hotel had wonderful reviews so I decided to give it a whirl. My husband and I stayed there for one night and it was good. Our King-bed room was roomy and pleasant. Sofa, chair, desk, mini-fridge, microwave etc. The bed was AWESOME (and I'm not easy to please). Our room was on the 4th floor, very quiet and cool. The flat screen TV was new. Helpful and friendly staff.

The breakfast was crazy good. Scrambled eggs, sausage, waffles (make yourself), cereal, bagels, biscuits, fruit, yogurt, 3 kinds of coffee if that's your thing, very tasty. The eggs were moist and flavorful, the real deal. Good job BW. I would suggest more rate discounts. Otherwise, this hotel is a very good property.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 30, 2012

I stayed here because we needed a place in a pinch and so I went on Trip Advisor and saw this was ranked the #5 hotel in Houston.

Based on that we stayed here - and I have to say I wasn't super impressed.

The staff we VERY helpful and great but the hotel is just a little run down and eighties-ish.
Everything although clean just look kind of old and dinky.

It was fine for the one night I stayed there but next time I would probably keep looking around to find something more modern.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leiden
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 10, 2012

If you need to be in (or near) downtown Houston for a couple of days, don't look any further. The hotel is clean, the rooms are huge with huge TV's, every room has a fridge and a microwave, there's a complimentary breakfast and a "happy hour" during which you get free drinks and snacks.
That is all very well, but what really makes your stay at this hotel worth your money is the very personal approach of the staff. Of course you can go to hospitality monsters like the Double Tree which is actually IN downtown Houston and not NEAR it, but you'll feel like a number, like a soulless statistic out there.
So I'd say don't go to those horrible, huuuge hotels IN downtown Houston, just take this one. You'll love it.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Downtown Inn & Suites

Address: 915 West Dallas, Houston, TX 77019
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Houston
#14 Family Hotel in Houston
#16 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Downtown Inn & Suites 3*
Number of rooms: 76
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Also Known As:
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Houston
Houston Best Western

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