We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Older, but no problems” 4 of 5 stars
Review of Holiday Inn Express Houston-NW (Highway 290 and FM 1960)

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Holiday Inn Express Houston-NW (Highway 290 and FM 1960) to your Saves list
Holiday Inn Express Houston-NW (Highway 290 and FM 1960)
2.5 of 5 Hotel   |   12915 FM 1960 West, Houston, TX 77065   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #62 of 468 Hotels in Houston
Certificate of Excellence 2014
Eatonton, Georgia
Top Contributor
97 reviews 97 reviews
72 hotel reviews
Reviews in 61 cities Reviews in 61 cities
36 helpful votes 36 helpful votes
“Older, but no problems”
4 of 5 stars Reviewed September 25, 2012

All the typical Holiday Inn Express features. Good location. Sufficient number of outlets and convenient locations, no wifi issues. No noise or other complaints. Friendly and helpful desk staff. Felt like they were expecting me and were happy to see me when I arrived! 24 hour fitness center near lobby/elevator with 2 treadmills and a bike.

Room Tip: Rooms ending in 12-30 are near elevator.
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_MaddenHouston, General Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review, November 6, 2012
Thank you for your comments and for choosing to stay with us. We realize that some of our rooms have become dated and we will be updating the furniture in the rooms after the first of the year. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

132 reviews from our community

Traveler rating
    79
    35
    8
    5
    5
See reviews for
40
9
9
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Ft Worth, Texas
1 review
4 of 5 stars Reviewed August 27, 2012

I stayed here for 4 weeks. I really loved the staff and the rooms were very nice. EXCEPT... the housekeepers. "forgot" to clean my room twice. Picked up the towels and I guess forgot to come back to clean the rest of the room. Turned down the A/C (in July) so far over to the heat side. Came into a 89 degree room.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
C_MaddenHouston, General Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review, November 6, 2012
Thank you for taking the time to write your review and for staying with us. We look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
91 reviews 91 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 24, 2012

Very big and spacious rooms...clean...near to Premium Outlet Malls and food outlets around...good breakfast spread...free wifi...good saundry stall...cheap last min toliteries...laundry room is fantastic...

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HAMPDP, Guest Relations Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review, August 26, 2012
We are very pleased that you enjoyed your stay with us. Your comments will be shared with all of our emplyees. We look forward to being of service to you should your travels bring you back to Houston, TX. Thank you for choosing us as your hotel of choice, we appreciate your business and the time you took to let us know how we are doing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Mississippi
1 review
5 of 5 stars Reviewed July 28, 2012

I want to take a moment when i got back home here in Mississippi to take a moment and write a short "Thank-You" to your staff and in Particular Kimberly cashier #26 onmy bill who when I drove in to Houston for my first time ever to drive from Mississippi to texas at age 57 and when I seemed lost on the 610 Hwy in Houston at 830 at night in the dark and i seemed lost trying to find Hwy 290 and Fm 1960 I pulled over to the side of the road and this Kimberly answered the phone, and calmly talked to me how to find the hotel from where i was.. i had a meeting the very next morning, and after arriving she checked me in with a smile, offered me a bottle of water, and god knows i needed the water, for i was tired after a 465 mile drive one-way . she really made me feel at home when i arrived, and then the next morning the lady at the front desk went out of her way to walk up to the 2nd floor to help me sign on to the business computer in the lobby.. this is an amazing staff, and the service was amazing..


thanks
Sean Condon
PO Box 5512
Brandon, Mississippi 39047

cfs_pa@yahoo.com my email

Room Tip: always look for Holiday Inn Express the stay and the faciltiy are truly amazing
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HAMPDP, Guest Relations Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review, August 26, 2012
Thank you so much for taking time to let us know how we are doing and we appreciate your kind words and comments. We will be sure to share them with all of our associates. Please come and see us again when your travels bring you back to Houston, TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shingle Springs, California
Top Contributor
117 reviews 117 reviews
18 hotel reviews
Reviews in 54 cities Reviews in 54 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 22, 2012

Friendly staff. Very good internet service, wonderful room and pool. And, warm cookies!! Lots of dining options within a short walk or quick drive. We were just here for one night and would stay here again if we were in the area.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, General Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review, July 24, 2012
Thank you for taking time from your busy schedule to let us know how we are doing. Your comments are very important to us and I will be sharing them with the entire staff. We appreciate your business and look forward to serving you again next time you're in the Houston area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2012

The accomodations were great. The kindness of all staff and extra efforts to have rooms ready early were greatly appreciated. Coming to Houston for services for our loved one was made easier by your staff's expressions of sympathy and kindness. Belinda is very special as were all other staff. Thank you to everyone. Michele J Perry

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, General Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review, July 24, 2012
Thank you so much for the feedback. . I am glad to here we were able to make you feel as welcome and at home as possible in your time of need. On behalf of the entire staff I would like to extend our deepest condolences to you and your family. I will pass on your kind comments to the entire staff. We love to have you as our guest on your next trip to Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Boston, Texas
1 review
5 of 5 stars Reviewed July 14, 2012

I recently lost my sister after a brief illness. Because of space constraints at family homes my family and I had to stay in a hotel. We stayed at the Hotel Inn Express located at 12915 F.M. 1960 Houston, Texas. We recieved special rates (without even asking I might add) and during our stay; a Sympathy Card signed by the staff there, numerous verbal condolences as well as hugs. I cannot express in words how my family appreciated the humane treatment and the personnel touch extended by these people, especially Belinda.

Thank You so much,
Bruce Roseberry
New Boston, Texas

Room Tip: just tell Belinda what you want/need to do during your stay.
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew T, General Manager at Holiday Inn Express Houston-NW (Highway 290 and FM 1960), responded to this review, July 24, 2012
Thank you for taking the time to let us know how we are doing. On behalf of the entire staff I would like to extend our deepest condolences to you and your family. I am glad to here we were able to make you feel as welcome and at home as possible in your time of need. I will pass on your kind comments to the entire staff. We love to have you as our guest on your next trip to Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Express Houston-NW (Highway 290 and FM 1960)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Houston-NW (Highway 290 and FM 1960)

Address: 12915 FM 1960 West, Houston, TX 77065
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Houston
#48 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Houston-NW (Highway 290 and FM 1960) 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
At Holiday Inn Express Hotel & Suites NW Houston we offer luxurious comfort, quality and value to business and leisure travelers. Located off Hwy 290/FM1960 corridor leaves us easy to find and close to many area attractions and amenities, such as Willowbrook Mall, movie theatres, Sam Houston Race Track, Traders Village, Blackhorse Golf, Jersey Meadows Golf, Premium Outlet Mall and other points of interest. Not to mention we are conveniently located close to one of the areas top hospitals. Companies in the area include Siemens, Emerson Electric, Toromont Process, Stewart & Stevenson, Wyman Gordon, Serta Mattress, S & S Tech, GE along with Dresser Inc. Local colleges in the area include Cy-Fair Community College. Whether you want low key dining or a corporate dinner in the area there are many places to choose from. Area restaurants include Johnny Carino's, Rico's, Texas Roadhouse, Chili's, Denny's, Luby's and Applebee's. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, BookIt.com, Orbitz, Priceline, Despegar.com, Expedia and Hotels.com so you can book your Holiday Inn Express Houston-NW (Highway 290 and FM 1960) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Houston-Nw (Highway 290 And Fm 1960) Hotel Houston
Holiday Inn Houston

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Houston-NW (Highway 290 and FM 1960), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.