We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not what I expected.” 2 of 5 stars
Review of Wingate by Wyndham Houston / Willowbrook

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Wingate by Wyndham Houston / Willowbrook to your Saves list
Wingate by Wyndham Houston / Willowbrook
2.5 of 5 Hotel   |   9050 Mills Rd, Houston, TX 77070   |  
Hotel amenities
Ranked #148 of 455 Hotels in Houston
Write a Review

200 reviews from our community

Traveler rating
    67
    64
    38
    21
    10
See reviews for
69
24
14
82
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Portland, Oregon
Top Contributor
65 reviews 65 reviews
52 hotel reviews
Reviews in 47 cities Reviews in 47 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 17, 2013

This property was better than expected given some of the reviews I had read. Hotel was easy to find with good access to restaurants down the street. Staff was polite. Overall property could use better maintenance. Beds were OK

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatemanager, General Manager at Wingate by Wyndham Houston / Willowbrook, responded to this review, January 23, 2013
Thank you for taking the time to review our property. I'm glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 25, 2012

We enjoyed our stay at the Wingate, but there was no pull out sofa. So we had to rent a roll away. Also, the maid did not leave sufficient towels and supplies for three people in the room after cleaning.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DALLAS
1 review
2 of 5 stars Reviewed December 11, 2012

Very rundown for a Wingate - dated and worn. Elevator makes truly scary noises. At 8:30 am, the breakfast buffet was a disaster. Most food was out. No effort made to clean or refill. Never again.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed December 6, 2012

The room window was cracked and it looked like it was from a bullet hole. That should be fixed because it makes a horrible impression.
The sheets were clean and the bed was great. The internet service was fine. The TV was good. The towels in the bath were pretty rough and too small.
The breakfast wasn't so good. At least it hard warm food. The pastries looked like unwrapped hostess junk. The yogurts were all diet so they tasted bad. The waffle batter wouldn't pour out of the dispenser. There weren't any clean glasses for the juice one of the days. And the coffee was very bitter. All in all, the breakfast was the worst part of the stay.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Wingate by Wyndham Houston / Willowbrook? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wingate by Wyndham Houston / Willowbrook

Address: 9050 Mills Rd, Houston, TX 77070
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #148 of 455 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Houston / Willowbrook 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Located in Houston's premier northwest business and shopping areas, Wingate by Wyndham offers features you expect from a first class business hotel. Within half a mile from 249 and FM 1960. Shopping and variety of restaurants within a mile distance. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Wyndham, Orbitz, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Wingate by Wyndham Houston / Willowbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston

Owners: What's your side of the story?

If you own or manage Wingate by Wyndham Houston / Willowbrook, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.