I have been here with my wife twice. The first time, my company decided to have the annual dinner party at the Bistro Moderne, located inside the hotel, so I had an idea to spend one night here, after the party. A romantic getaway.
We booked a non smoking room and, according to the main desk, that is what has been assigned. However, our room was stinky (cigarrete smoke). The room itself was nice and confortable. But the bathroom was awful: small, worn out and both, toilet and bathtub was clogged. Right after beginning the party we let the lobby staff know about those problems, but when we came back, everything remained the same.
So I filled a formal complaint to the manager and in exchange I received a free 1-night stay for 2 people, including breakfast and parking. So, we decided to give them another shot.
My second time there was just OK, I am afraid. It was ironic, but the bathtub was heavily clogged in this room as well. I decided not do tell anybody because they could think it was a bad joke of mine... Last but not least, they charged my credit card for the supposedly free-of-charge breakfast because of an error made by one of the front desk guys.
Despite of the great location, I will not come back. Nice try from the manager, though.
By the way, the food served in the Bistro Moderne during the party (December, 2006) was cold and almost raw.


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