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“Very chic and comfortable” 4 of 5 stars
Review of Hotel Derek Houston Galleria

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Hotel Derek Houston Galleria
4.0 of 5 Hotel   |   2525 West Loop South, Houston, TX 77027   |  
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Rates from $99
Ranked #120 of 457 Hotels in Houston
GreenLeadersSilver level
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“Very chic and comfortable”
4 of 5 stars Reviewed October 7, 2012 via mobile

Some night noise (this is a party hotel). Indifferent bar service. Westheimer is a busy street, so getting in and out is stressful. But the hotel itself is luxurious and I keep coming back here. Very W like although it is not related

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this review, October 15, 2012
Thank you for the kind comments – we love our chic guests at Hotel Derek. We invite you to utilize our chauffeured car service when you return – leave the traffic on Westheimer to us!

Live Well,

Shawn Gracey

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Toronto, Ontatio, CANADA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 3, 2012

Hotel location is perfect , 10 seconds from galleria and all of the most exclusive shops and restaurants Houston has to offer - downtown is strictly business in Houston , the galleria is a fun place to stay for more leisurely activities. Hotel Derek is one option amongst a myriad of hotel choices in this area. Valet parking is a fair deal at 20 bucks a day- I saw many complaints about this prior to arrival and I would say the contrary - it's a pretty great deal. The lobby is nice . I cannot comment on the food choices as I never dined in the hotel. As for the room- it is in need of refurbishment - the maid service was top notch and the bed linens were awesome , towels were starchy and hard. The bathroom and shower were in especial need of refurbishment. Decor was nice and clean but in order to compete with the marriotts and hiltons the rooms do need a bit or a refresh. Room service was way overpriced for what was offered- there are many alternatives in the area even waking distance so it was not necessary to order. They also charge a ridiculous amount for poor quality travel kits and amenities that most hotels- even best westerns and holiday inns offer for free - they are charging 5-10 dollars for - especially when there is a 24 hours cvs across the street - this should be offered gratis considering your 4 star status. Pool area was not up to my expectations - don't books this hotel if you are looking for a pool lounge atmosphere . Best part of this hotel ? The staff , both front desk, valet and housekeeping were all superb , some room for improvement but overall a great stay .

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this review, October 15, 2012
We are ecstatic to know you felt our Hotel Derek staff was superb and we’re thrilled that you had a great stay. Hotel Derek will be undergoing renovations in the upcoming months on public areas, guestrooms and the restaurant. We hope that you are able to come back soon and enjoy the new feel of the Hotel Derek.

Live Well,

Shawn Gracey

General Manager
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austin, tx
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 20, 2012

I travel to Houston at least 3-4 times a month and love it when my stay is at the Derek. The greeting is pleasant, rooms are comfortable and the overall vibe from the staff is great. My preferred hotel in the Galleria district. Even the valet personnel make you feel at home. Best bet.

Room Tip: An -01 room is at the end of the hall and generous spacewise.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this review, September 28, 2012
Music to our ears at Hotel Derek – thank you for the rave review from your recent stay! We are happy that you enjoyed the neighborhood which the Hotel Derek resides and that we were able to make you feel at home. Looking forward to your next visit with us at the Hotel Derek.

Live Well,

Shawn Gracey

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
72 reviews 72 reviews
64 hotel reviews
Reviews in 53 cities Reviews in 53 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 18, 2012

From an interior design perspective this hotel is a contemporary, eclectic jumble of furniture and finishes, enigmatic backlit transparencies in the corridors, mirrors at odd angles and funky accent lighting. Think of Philippe Starke on a budget. There isn't a big unifying idea that holds the design together, but the end result is more interesting and fun than you will find in the average bland, undifferentiated hotel chain. The restaurant is acceptable, if rather noisy. The rooms are comfortable once you get used to the rather eccentric colours and finishes. The location is good if you need to be near the Galleria, but who walks in Houston anyway? Recommended.

Stayed September 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this review, September 28, 2012
We are pleased to hear that you found Hotel Derek to be interesting and fun in design – that is certainly our intent! I am excited to share news of Hotel Derek’s forthcoming design enhancements beginning in December, so you’ll have a few new surprises awaiting you on your next visit.

Live Well,

Shawn Gracey

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2012

My husband and I had the opportunity to visit Houston this weekend for a short get away and stayed at Hotel Derek, Galleria. The hotel was very nice, great location and the staff were amazing and exceeded our expectations. They were friendly, attentive and very professional. We'll definitely be staying again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this review, September 17, 2012
Thank you for sharing such a kind review from your recent stay with us at Hotel Derek. We are so pleased that you enjoyed your visit and found our location to be ideal and our staff to be amazing! It is always our intention to exceed your expectations and we look forward to welcoming you back each time your travels bring you to Houston.

Live well,

Shawn Gracey,

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
glen ridge, nj
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 8, 2012

I stayed at the Derek for a getaway and to meet up with friends in Houston. I was pleased to see that the hotel is dog friendly and wanted to check it out since I have a small dog I'd like to consider bringing with me on future trips. The lobby and restaraunt are very clean which is always important. The rooms however have a long cushioned bench that takes up a good amount of space and is basically only appealing to a dog. The cushions are dark and look like something out of the 70's. Also the lighting in the room isn't great in the evenings when you can't take advantage of the daylight and large windows. In addition, when the airconditioning shuts off you can hear some of the traffic outside during the day. If the pool is an important feature to you as a traveler be aware that the Derek pool is small and situated between two buildings thus it doesn't get full sunlight which doesn't allow sunworshippers to fully indulge. Lastly, the backs of the chaise lounges at the pool do not recline which means you have to lay with your head at the foot of the chaise and your feet propped up if you want to lie down on your stomach. Still, it is a comfortable hotel overall and my lunch from room service (chicken, mozzarella, tomatoe sandwhich) was delicious. Again, be aware of a 20% service charge!

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this review, September 17, 2012
We are pleased to have welcomed you and your pup to Hotel Derek during your recent visit to Houston. We very much appreciate your feedback on the guestrooms, swimming pool, room service and location. I am delighted to share news of our forthcoming renovations – we will be making some very stylish enhancements to our interior designs and we believe these will be enticing given your astute comments below. Please let us know when your travels have you coming back in our direction.

Live well,

Shawn Gracey,

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2012

I stayed here for a summit which was also held at the hotel and the staff was accommodating and friendly from the moment I arrived. The hotel is clean and located very close to the Galleria and a CVS is across the street for your convenience. I loved the room I stayed in the furniture was modern and the king size room was spacious.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn G, General Manager at Hotel Derek Houston Galleria, responded to this review, September 17, 2012
We are so pleased to hear that you loved the furniture and modern touches found within your guestroom during your recent stay with us at Hotel Derek. Thank you for highlighting our staff in regards to their service delivery – we delight in knowing we’ve made you feel welcome and content. Hotel Derek will be receiving some additional design enhancements during the coming months so you’ll have a few surprises awaiting you on your next visit.

Live well,

Shawn Gracey,

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Derek Houston Galleria

Address: 2525 West Loop South, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Houston
#20 Luxury Hotel in Houston
#54 Romantic Hotel in Houston
#112 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Derek Houston Galleria 4*
Number of rooms: 312
Official Description (provided by the hotel):
EXPERIENCE A NEW KIND OF SOUTHERN HOSPITALITY - ONE WHERE UNPARALLELED SERVICE AND DESIGNER AMENITIES ALLOW YOU TO APPRECIATE BEING IN THE MOMENT AND IN THE LOOP. Named for Houston's black gold roots, a play on the "derrick" drilling rig, Hotel Derek's bold styled guestrooms and suites are overflowing with modern details and stylish comforts inspired by fashionably chic Texas decor. Photography by world-renowned Arthur Meyerson adorns our public areas and guestrooms, capturing the spirit of Texas wildcatters; while everything from our black granite lobby floors to bold textiles and colors pays homage to our city's rich heritage in the oil industry. ... more   less 
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Also Known As:
Derek Hotel Houston

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