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“Best hotel for the money” 4 of 5 stars
Review of Hampton Inn Houston - Near The Galleria

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Hampton Inn Houston - Near The Galleria
2.5 of 5 Hotel   |   4500 Post Oak Parkway, Houston, TX 77027 (Greater Heights)   |  
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Romantic Getaway
Ranked #44 of 481 Hotels in Houston
Certificate of Excellence
Hopkinton, United States
1 review
“Best hotel for the money”
4 of 5 stars Reviewed July 19, 2014

The staff were super professional and extremely knowledgeable and made our stay in Houston a breeze. One negative: The pool was so small and gave us an uneasy feeling about the cleanliness. Briefly used it.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, General Manager at Hampton Inn Houston - Near The Galleria, responded to this review, July 24, 2014
Thank you for your review and feedback. We are glad to hear our staff took great care of you during your stay, and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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475 reviews from our community

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Austin, United States
1 review
3 of 5 stars Reviewed July 19, 2014

The staff at this hotel was great. Everything else was average. Rooms were average with two cosmetic problems, big patch of paint chipped away in bathtub and toilet paper holder was falling off its bracket. Wife complained the bathroom didn't smell very fresh.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank Bryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, General Manager at Hampton Inn Houston - Near The Galleria, responded to this review, July 24, 2014
Thank you for your review and feedback. We look forward to improving upon the things you mentioned and are glad to hear our staff service was outstanding. We look forward to serving you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas county
1 review
4 of 5 stars Reviewed July 16, 2014

Great breakfast, clean and comfortable room. Had trouble with access card getting into hotel from parking lot one day. Had no hot water for a short time ( hotel was full - everyone took shower when I did? Had other small problems but the staff was great to fix them. Pay for parking was different however check on line & many did charge and many do not. Needed washer and dryer on site. Would stay again

  • Stayed July 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Gpbigfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, General Manager at Hampton Inn Houston - Near The Galleria, responded to this review, July 24, 2014
Thank you for your review! We are glad to hear you enjoyed your stay and our staff was accommodating. We hope you come back and visit the next time you are in the Galleria area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TX, United States
1 review
4 of 5 stars Reviewed July 15, 2014

Really enjoyed my 3 day stay here. Staff very friendly and accommodating. Pool and fitness center a little small but, the fitness center had weights and complimentary ear plugs, which I thought was cool, considering I forgot mine. Breakfast was okay. I liked that they served different items each day. Would recommend and stay again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hampton

Helpful?
Thank Yamili W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Director of Sales at Hampton Inn Houston - Near The Galleria, responded to this review, July 16, 2014
Thank you for your review. We are glad to hear you enjoyed the amenities our Hotel has to offer! Please come back and see us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Level Contributor
121 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 13, 2014

Was visiting the area over the weekend, and the staff made everything perfect during our stay. Visiting family in the hospital is never easy, and this team made our trip wonderful. Extra pillows, to more towels when we called. Always fresh coffee in the lobby, helped make the long nights just a little bit easier.

Thank you Hampton Inn Team, I tip my hat to you and your staff.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Kellen007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Director of Sales at Hampton Inn Houston - Near The Galleria, responded to this review, July 16, 2014
Thank you for the five star review! We are so glad to hear you had a comfortable and enjoyable stay. We hope we can provide a home away from home if you come back to the Galleria area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
1 review
5 of 5 stars Reviewed July 13, 2014

Stayed for our regional convention which was a 1st here in Houston. Great location from NRG Stadium, great discount rate & clean, comfy room. Friendly & helpful staff. We would stay again if they're on the hotel list.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Service
Helpful?
Thank FiFi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Director of Sales at Hampton Inn Houston - Near The Galleria, responded to this review, July 16, 2014
Thank you for your review! We are glad you enjoyed your stay during the conference. We hope to welcome back all attendees next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
152 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed July 10, 2014

The Hampton Inn was very easy to find and has a plethora of parking. I was willing to pay the extra $11 to park behind the gate but it's not necessary as the regular parking lot is free. The staff at the front desk was very welcoming & helpful and courteous.

My room was by the elevator but surprisingly was not noisy. I had a view of my car so I felt more comfortable about that. I didn't love the air conditioning unit as it seemed to only keep part of the room cool and I was hot during the night thanks to the Houston humidity.

The bathroom was spacious but not fancy. It came with shampoo, conditioner and soap -- no body lotion or shower cap but I'm sure the front desk has those items and there's a little shop up front that sells things as well.

The bed was comfortable however the pillows were a joke. They were tiny square shaped pillows that were not large enough nor comfortable enough to sleep on. Because of this, I didn't sleep a wink. The Hampton Inn really needs to provide full size pillows. Can't believe they don't. The room came with a microwave and refrigerator as well.

I appreciated the free Wifi and the gym which I used for a full 90 minutes. The gym has several cardio machines, a couple of mats, and a good variety of dumbbells. There is water and cups available as well as towels and a TV. I had a good workout while I was there.

The breakfast is served until 10:00 a.m. which pleased me as I didn't have to rush to get ready. It is a full breakfast with many more options than I had anticipated including hard boiled eggs, scrambled eggs, Canadian bacon, fruit, cereal, oatmeal, muffins, bagels, and English muffins. There's plenty of seating for breakfast as well as TVs.

Check-out time is noon which is very generous so guests don't feel rushed if they're not there for business.

The location was superb. It is just east of 610 and couldn't be easier to get onto 610. It's in the Galleria area near a plethora of shopping and restaurants so it's extremely convenient.

Tip: Provide your Hilton Honors number for free parking and a cheaper rate.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BloatedBelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamptonGalleria, Director of Sales at Hampton Inn Houston - Near The Galleria, responded to this review, July 16, 2014
Thank you for taking the time to give us a review! We appreciate all the feedback and comments regarding your stay. We are glad to hear you are a loyal Hilton Honors member and that you were able to be the recipient of our pleasant surprise of the day by receiving free parking! We look forward to hopefully seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Houston - Near The Galleria

Address: 4500 Post Oak Parkway, Houston, TX 77027
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Greater Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Houston
#40 Business Hotel in Houston
#54 Family Hotel in Houston
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Hampton Inn Houston - Near The Galleria 2.5*
Number of rooms: 176
Official Description (provided by the hotel):
Newly-renovated Hampton Inn Houston - near the Galleria, located less than one mile from The Galleria mall off I-610, offers brand-new rooms with stylish furnishings and convenient microwaves and mini-fridges. Guests enjoy easy access to top Houston attractions including Uptown Park, NRG Stadium, Minute Maid Park and George R. Brown Convention Center. Start your day off right with a free hot breakfast buffet served each morning. Keep up your routine at our fitness center or just relax at our outdoor pool. Business travelers appreciate our close proximity to area businesses such as Bechtel, Haliburton, Minute Maid Company and Marathon Oil. Experience the new rooms and suites at our Houston Galleria hotel. ... more   less 
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Also Known As:
Hampton Inn Houston - Near The Galleria Hotel Houston
Houston Hampton Inn

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