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“No Discounts Available for a War Veteran” 4 of 5 stars
Review of Hampton Inn and Suites Houston Medical Center - Reliant Park

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Hampton Inn and Suites Houston Medical Center - Reliant Park
2.5 of 5 Hotel   |   1715 Old Spanish Trail, Houston, TX 77054   |  
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Ranked #13 of 447 hotels in Houston
Lake Charles, United States
1 review
“No Discounts Available for a War Veteran”
4 of 5 stars Reviewed April 30, 2013

Had an appointment at Michael E. DeBakey VAMC IN Houston and could not receive a government discounted rate as per only a "few" rooms were allotted for Veterans. Zzzzzzzz zczcx mcmcm ,v,v,v ;d;d;;;v,d;; ;f;f; ;fp;b ;d;d;d 's's'ffllf kgkgkf; d;d;df;gf; ;;g;gl tp[e[ekjmd dprkjr[w krkrkrrp epepek gkrlrkgtkfkgkf ;e;e;ek f;;flrprp r;r;lk,g,f,f,rr;r

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, May 2, 2013
Dear Carl B,

Thank you for taking the time to review your recent stay with us. I sincerely apologize for not having a veteran rate available for your recent stay. Our guests’ comfort and safety is my number one concern and reviewing your scores it looks that your were comfortable and safe in our hotel. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our hotel.

Always at your service,

Mayra Rascon
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Worth, United States
1 review
5 of 5 stars Reviewed April 30, 2013

Clean quiet hotel with a great location to the medical center if that is your need. While the fitness area is small with limited equipment, this is only important if you have specific fitness requirements.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, May 2, 2013
Dear James R,

So glad you enjoyed your stay with us, and of course we're delighted that you like our hotel! We take special pride in our hotel, and we totally understand your comments on regards our fitness center and please accept our apologies if this cause any disturbance during your stay. I hope you were able to enjoy all the other amenities and our service, as it's truly something that makes us unlike any other hotel.

Thanks again for the wonderful comments, and we look forward to seeing you again soon!

Always at your service,

Mayra Rascon
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, NC
Top Contributor
244 reviews 244 reviews
63 hotel reviews
Reviews in 86 cities Reviews in 86 cities
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed April 28, 2013

If you're considering this hotel, you're probably coming here for serious reasons, either business or medical. This hotel takes one worry off the table by offering Hampton's usual high quality combined with a good location and a reasonable price.

The place appears to have been recently renovated with quiet, comfortable rooms and attractive public areas. The wi-fi works well. Guest laundries are located on each floor. The front desk is friendly, and the parking lot has regular security patrols. The breakfast bar is kept well stocked and clean.

The location is on Spanish Trail at the southern edge of the medical complex. The various centers are located all around the hotel, with MD Anderson only about three blocks away. A well established residential neighborhood borders the area and has supermarkets, restaurants, and other shopping. If you don't want to drive at all, there is shuttle service to the medical center, and there is a Luby's Cafeteria next door.

If we need to come back, this is where we'll stay.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, May 2, 2013
Dear OtherMountainDude,

Thank you for taking the time to complete a property review. We value all our guest reviews. We know your time is valuable that is one of the reasons of why we feel honored that we were chosen to have you staying with us on your recent visit to Houston.

We could not be more pleased that you enjoyed our staff and amenities. It is always nice to receive acknowledgement, and we will pass your comments on to staff, to boost morale, and show them progress is being made on our goal of providing the best service possible.


Always at your service,

Mayra Rascon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaumont, United States
1 review
5 of 5 stars Reviewed April 28, 2013

Had an unexpected need to stay two nights in Houston -- these accommodations were perfect -- reasonably priced, great location, shuttle service made getting around very convenient. Will stay at this Hampton again should I need to stay overnight in Houston.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, General Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, April 29, 2013
Dear Katherine D,

Thank you very much for taking the time to review our hotel and gave us a 5 star rating, we are pleased to know the you enjoyed your stay and that we were able to provide you with a great service and we are looking forward to serve you again please if you need any assistance with your future bookings feel free to contact me direct at mayra.rascon@hilton.com

Always at your service,

Mayra Rascon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 stars Reviewed April 22, 2013

This was a great hotel. The redesigned rooms looked and felt great. We had a small corp meeting with 18 people and it was easy and stress free. The location is close to the museume discrict and has easy access to Houston Hobby airport.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, April 26, 2013
Dear Ken H,

Thank you for taking the time to complete a property review. We know your time is valuable that is one of the reasons of why we feel honored that we were chosen to have you and your group staying with us on your recent visit to Houston.

We could not be more pleased that you enjoyed our staff and amenities. It is always nice to receive acknowledgement, and we will pass your comments on to staff, to boost morale, and show them progress is being made on our goal of providing the best service possible.

Always at your service,

Mayra Rascon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Castle, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 21, 2013

When we are in Houston TX for appointments as MD Anderson, we stay at the Hampton Inn on Old Spanish Trail. Staff is very professional and the rooms are very clean. Used the fitness center this trip. Small but well maintained . Breakfast are great with nice assortment. Will be staying there again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, April 26, 2013
Dear Michael M,

Thank you for your 5 star rating on trip advisor we are very happy thet you enjoy your stay with us on your recent visit to Houston and we are looking forward to have you on your next visit . I will make sure to share your comments with all the staff here please if you need any assitance on your next booking feel free to contact me direct at mayra.rascon@hilton.com

Always at your service,

Mayra Rascon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
york, pa
Top Contributor
79 reviews 79 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed April 19, 2013

I stayed here for 3 nights and had a wonderful stay. The lemonade in the lobby is delicious. The room was comfortable and quiet. I liked having a sofa to sit upon, I hate having to sit on the bed. The internet was good. The staff was wonderful and pleasant. I ate at Luby's next door 2 nights in a row because it was so convenient. I didn't have the breakfast, so I can't say if it was good or not. I liked having access to fresh apples and oranges in the lobby.

Room Tip: I had an adjoining room, which I don't like, but I didn't have any issues with noise or kids...
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this review, April 22, 2013
Dear kkitt,

We are so pleased you enjoyed your stay at our hotel the Hampton Inn & Suites-Reliant Park. Our team is amazing, I will be sure of share your review with everyone here and extend a special Thank You to Enedina & Araceli (our lemonade ladies) on your behalf. We look forward to seeing you upon your return to our great city please feel free to contact me direct if you need assistance with your future booking at mayra.rascon@hilton.com

Always at your service,

Mayra Rascon
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn and Suites Houston Medical Center - Reliant Park

Also Known As:
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
Hampton Inn Houston
Houston Hampton Inn
Address: 1715 Old Spanish Trail, Houston, TX 77054
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Houston
#15 Business Hotel in Houston
#19 Family Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Houston Medical Center - Reliant Park 2.5*
Official Description (provided by the hotel):
The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more   less 
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