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“A quiet small hotel near Galleria” 4 of 5 stars
Review of HYATT house Houston/Galleria

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HYATT house Houston/Galleria
3.0 of 5 Hotel   |   3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria) (Great Uptown)   |  
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Ranked #58 of 457 Hotels in Houston
Texas City, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“A quiet small hotel near Galleria”
4 of 5 stars Reviewed July 14, 2014

We stayed here for two nights at this hotel near Galleria visitng friends over the weekend. It is very clean and comfortable with the convenience of a small kitchen. The staff members are courteous and helpful during our stay. What we liked about the most is that it is located near a major shopping venue yet because it is also in a condo/apartment complex, so it is also very quiet. The only negative was we experienced many young guests on Saturday that they were chatting in a hallway late at night. Besides that it is a nice quiet hotel that we will stay again the next time.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review, July 16, 2014
Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience the noise for the other guest in house might have caused during your visit.

We are happy to hear you still enjoyed your stay with us and our close location to the Galleria was convenient during your visit.

Please feel free to contact us the next time you travel to the Houston/Galleria area as we would love to host you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
    110
    94
    27
    11
    18
See reviews for
66
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110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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  • German first
  • Italian first
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  • Russian first
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English first
Houston, United States
1 review
5 of 5 stars Reviewed July 10, 2014

The hotel was great and would highly recommend it, the only drawback from my standpoint was the parking fee of $12.00 a day. I don't like to pay for parking because it should be included in night stay not paid separately.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review, 1 week ago
Thank you for your 5 star review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fernandina Beach, Florida
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 7, 2014

We stayed here for one night while we were visiting Houston. This is a prime location and much cheaper hotel than others in the area. Parking garage on site so you don't have worry about that. Full kitchens in both rooms we had that had anything you might need. Friendly staff, concession was expensive but was able to haggle with the guy and got it a little left.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review, July 8, 2014
Thank you for your feedback regarding your resent experience at our hotel. I am happy to hear you enjoyed your stay with us and look forward to hosting you again the next time you travel to the Houston/Galleria area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 30, 2014

Hotel was great choice for the price. Great having a kitchen with utensils. Not meant for a full outMeal but good for warming ang storing food or maybe a quick meal. Was a little disappointed in the size of the beds and the lack of a full couch with a sleeper. But I think the lack of a full couch was because I was put in a handicap accessible room and space was the consideration for the half couch.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review, July 1, 2014
Thank you for taking the time to review our hotel as your feedback is very important as we continue to improve our hotel. We are happy to hear you enjoyed your stay and I do apologize for any inconvenience you might experienced with your room as it sounds like you were placed in one of our ADA accessible rooms.

Please let us know next time you travel to the Houston Area again and we will be happy to provide you with a room that better meets your travel needs.
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tulsa, United States
1 review
5 of 5 stars Reviewed June 26, 2014

I stayed two nights as the hotel was close to my clients offices. The hotel was nice, clean and the staff extremely friendly and courteous., I would recommend it for either a short or long stay as it has pretty much all the facilities for anyone needing somewhere close to the galleria and offices. The pool area is also very nice with comfy chairs and a firepit!

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review, 1 week ago
Thank you for your 5 star review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 26, 2014

Not too much to complain about at this hotel. We had family come in from across the country and needed a hotel that would satisfy most folks needs and could be within budget. The morning spread was great, much better than I expected and the staff was more than accommodating and friendly. Only issue was a water pressure issue on Friday/Saturday, but they seemed to quickly get it resolved. We felt safe and secure in this hotel, it has a great location close to the Galleria and overall had a good stay. I would recommend this hotel.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review, 1 week ago
Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with us and look forward to hosting you and your family again when you travel to the Houston area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 stars Reviewed June 25, 2014

This was our second time on business at Houston and our stay was very comfortable at this hotel. It is very well located and access to downtown Houston is quite good. The staff were courteous, the room was great, the amenities were adequate and the breakfast spread was great too. Overall, a very good place to stay near downtown Houston.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxanna C, General Manager at HYATT house Houston/Galleria, responded to this review, June 30, 2014
Thank you for choosing the Hyatt House Galleria for you business travel to Houston as we are aware you have many choices to choose from in the Galleria area.

We thank you for taking the time to review our property and are happy to hear you have enjoyed your stay with us. We look forward to your return and if there is anything we can assist you with do not hesitate to let us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Houston/Galleria

Address: 3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Houston
#35 Family Hotel in Houston
#54 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Houston/Galleria 3*
Number of rooms: 147
Official Description (provided by the hotel):
Newly-renovated Hyatt House Houston Galleria, located three blocks from the Galleria Mall features a brand-new H Bar, complimentary Morning Spread(R) breakfast and suites with full-equipped kitchens. Enjoy many free perks such as property-wide WiFi, 24/7 fitness center and grocery shopping service. Lounge at our outdoor pool and firepit or grab a drink from our new H Bar with sharable menu items and full bar service. Each of our stylish suites is pet-friendly and offer full kitchens with stainless steel appliances, flat-screen TVs and Hyatt Grand Beds(R). Start your day with our new Morning Spread(R) breakfast with a yummy omelet bar. Forget something? We have a 24/7 Guest Market with snacks and travel items or take advantage of our new Borrows(R) program and we'll lend you anything from flatirons, yoga kits, board games and even pool toys. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
Summerfield Suites Houston
Houston Hyatt
Houston Summerfield Suites

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