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“convenient, good value and quiet” 4 of 5 stars
Review of HYATT house Houston/Galleria

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HYATT house Houston/Galleria
3.0 of 5 Hotel   |   3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria) (Great Uptown)   |  
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FREE WI-FI
Ranked #42 of 468 Hotels in Houston
Certificate of Excellence 2014
McKinney, Texas
Top Contributor
65 reviews 65 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
35 helpful votes 35 helpful votes
“convenient, good value and quiet”
4 of 5 stars Reviewed January 6, 2014 via mobile

We stayed here for one night in November, a few days before Thanksgiving. Very conveniently located for visiting the Italian Consulate offices. No offensive strip clubs nearby (very common in Houston), within close driving/walking distance to a Target, restaurants, etc. This was the first time we stayed at a Hyatt House. We will definitely consider staying at this brand again, it had everything we wanted in a hotel. Although we paid for secure parking, we believe the free parking would have been just fine. Free wifi and breakfast (Hyatt platinum member). Large suite, great for family. Beds comfortable, rooms clean, quiet hotel, breakfast selection met our needs. If on a budget and traveling with family, definitely recommend this hotel.

Stayed November 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review, January 7, 2014
Thank you for staying with us. For your next reservation we do have a parking package that includes our nightly parking fee with the rate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
    159
    108
    35
    11
    20
See reviews for
91
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed January 3, 2014

I felt the Hyatt house was a great place to stay. It was convenient to the Houston Galleria. I am glad we had a full size kitchen and a safe in the room. The staff was very helpful and provided a high level of customer service. I would stay again during my next visit to Houston.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review, January 11, 2014
Thank you for staying with us. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterrey, Mexico
1 review
5 of 5 stars Reviewed January 3, 2014

The service you get from the staff is very good! The hotel facilities are so comfortable! The hotel location is perfect! If I came back to Houston I will stay at Hyatt House Galleria!!! Muy recomendable este hotel, el personal es muy atento y servicial. La ubicación es muy buena ya que está muy cerca del Galleria Mall.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review, January 7, 2014
Thank you for taking time to review our Hyatt House. We are so glad you had a great trip.
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Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 1, 2014

We were very happy with our stay here.
Staff are welcoming and accommodating of our request for a very early check in.
Room was comfortable and well equipped. Room was very quiet and the mattress was excellent so we slept well. Well equipped mini kitchen a big plus. Adequate bathroom with plenty of very good towels. Breakfast room cramped and noisy. . Food selection adequate. Plenty of secure parking for an added fee of $12/day. Good free wifi in the room. Central location with easy freeway access.
Look forward to staying here on our next trip to Houston.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review, January 7, 2014
Thank you for staying with us. We are happy to here you enjoyed your stay. Look forward to seeing you again soon.
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southlake, United States
1 review
5 of 5 stars Reviewed December 30, 2013

Excellent room, private bedroom, living space, enjoyed the stay. Had a great morning breakfast, though I would have liked bacon, but who is complaining when it was provided for free. Area was also excleenet, close to great shopping, easy access to the highways.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review, January 7, 2014
Thank you for taking time to give us a great review. Sorry the morning you stayed we didn't have bacon. Our breakfast items rotate, maybe next time you stay with us it will be on the menu!
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Cibolo, Texas
2 reviews
5 of 5 stars Reviewed December 29, 2013

My husband and I really liked this hotel, we stayed there for Thanksgiving weekend. We loved that we were able to drive up to our floor in the parking garage and enter, it made it very convenient to get in and out of the hotel with our luggage etc. Breakfast buffet was edible nothing spectacular and very limited seating. The room was a good size and the kids enjoyed using the DVD player that was already in room. Staff was friendly. Also enjoyed the small store they have on the first floor with snacks and toiletries open 24 hrs. Will definitely stay there again.

Room Tip: 4th floor was quiet and looked over the pool
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review, January 7, 2014
Thank you for staying with us. We appreciate the 5 star review. See you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
4 of 5 stars Reviewed December 28, 2013

Several members of my family stayed here for the first time over Christmas. My husband and I had a one BR suite on the 4th floor and thought it was wonderful! Having a full-size, well-stocked kitchen (minus an oven) was so helpful. There was even a dishwasher, and the amazing housekeeping staff washed the dishes while we were gone...so very nice. Comfortable couch, comfortable bed, everything was perfectly clean and in good working order, from the refrigerator to the excellent water pressure in the shower. The hotel was quiet and we slept very well both nights.

The one thing that wasn't so great? We came down for breakfast on our first morning (Dec. 26) to find the area completely overwhelmed with families. The offerings were slim, with not enough healthy items (they had oatmeal, but it was all gone). As the small breakfast area was overflowing with people, a conference room was set up for guests to eat in as well...but that area was crazy, too. Most members of my family made it work, but my husband and I got frustrated and went across the street to the CVS, where we bought a box of cereal and some milk to take up to our room and have breakfast in peace. I don't know if Dec. 26 was an anomaly or what, but it wouldn't be a bad idea to have a Plan B for breakfast -- especially if you are a picky eater or don't like a crowd in the morning.

Room Tip: We chose a room on the 4th (highest) floor with a view of the swimming pool...very nice and quiet.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaitlyn E, Director of Sales at HYATT house Houston/Galleria, responded to this review, December 31, 2013
Thank you for staying with us. We are happy we were able to host your families over the holiday. I am sorry to hear that your breakfast was unsatisfactory. It is always our focus to make sure our guests are 100% satisfied with their stay. Starting in January we will be going through a full renovation that will add additional seating in our breakfast area, as well as other breakfast options, like made to order omelets. We do hope you'll give us a try again if you are back in the area.
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Additional Information about HYATT house Houston/Galleria

Address: 3440 Sage Road, Houston, TX 77056 (Formerly Hyatt Summerfield Suites Houston / Galleria)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Houston
#29 Family Hotel in Houston
#50 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Houston/Galleria 3*
Number of rooms: 147
Official Description (provided by the hotel):
Newly-renovated Hyatt House Houston Galleria, located three blocks from the Galleria Mall features a brand-new H Bar, complimentary Morning Spread(R) breakfast and suites with full-equipped kitchens. Enjoy many free perks such as property-wide WiFi, 24/7 fitness center and grocery shopping service. Lounge at our outdoor pool and firepit or grab a drink from our new H Bar with sharable menu items and full bar service. Each of our stylish suites is pet-friendly and offer full kitchens with stainless steel appliances, flat-screen TVs and Hyatt Grand Beds(R). Start your day with our new Morning Spread(R) breakfast with a yummy omelet bar. Forget something? We have a 24/7 Guest Market with snacks and travel items or take advantage of our new Borrows(R) program and we'll lend you anything from flatirons, yoga kits, board games and even pool toys. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
Summerfield Suites Houston
Houston Hyatt
Houston Summerfield Suites

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