We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“For budget hotel it's pretty good” 4 of 5 stars
Review of Extended Stay America - Houston - Galleria - Uptown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Extended Stay America - Houston - Galleria - Uptown to your Saves list
Extended Stay America - Houston - Galleria - Uptown
2.5 of 5 Hotel   |   2300 West Loop South, Houston, TX 77027 (Formerly Homestead Studio Suites - Houston - Galleria)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 10% Today!
Ranked #164 of 456 Hotels in Houston
Houston
Top Contributor
69 reviews 69 reviews
55 hotel reviews
Reviews in 38 cities Reviews in 38 cities
47 helpful votes 47 helpful votes
“For budget hotel it's pretty good”
4 of 5 stars Reviewed May 17, 2013 via mobile

Great location and cleaner than most budget hotels. Normal customers too. Nice staff and safe parking. Galleria is just down the street. This place used to be homestead and the wifi still has the name actually. Inside is definitely the extended stay decor. b

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review, June 14, 2013
Thank you for taking the time to write a review of your stay. It's great to hear that you really enjoyed your stay with us. It would be our pleasure for you to repeat your experience with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

76 reviews from our community

Traveler rating
    30
    20
    10
    6
    10
See reviews for
13
8
11
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Austin, Texas
1 review
5 of 5 stars Reviewed May 17, 2013

Loved this hotel. Quiet. Clean. Front desk rep, Ashley quickly answered all calls and questions. Ashley even assisted when we lock our key in the room, she was able to provide a spare in no time at all. Great experience.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review, May 31, 2013
Joseph - The team and I appreciate your wonderful remarks about our service and location. I am proud of our team for meeting your needs and making you feel right at home. Especially, Ashley, for taking great care of you!

The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2013 via mobile

Well furnished, very nice and neat, and well worth the money. Although surrounded by other hotels it was easy to find and the rooms inside are just as good as the looks of the hotel from outside. Staff was very nice and helpful, especially Zeba. She helped us in many ways as well as finding good restaurant around...provided extra necessities..this was my second stay at this hotel and will surely go back there when I visit houston again.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review, May 31, 2013
Alex - I appreciate you taking the time to write such a fantastic review. I'm thrilled that you were so pleased with your stay at our hotel. It's comments like yours that motivates the staff and I to continue to provide such excellent customer service to all of our guests!

Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 16, 2013

Staying here on business and was very pleased with the staff and the service. Even though it's a budget hotel they make sure they go the extra mile to get everything you need, and always with a smile. Ashley has become a favorite with our group but the whole staff is top notch.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review, May 31, 2013
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the staff, especially Ashley. They make me very proud of the entire team.

Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 16, 2013

I first have to start off and say that the staff is excellent! Everyone working the front desk is incredibly friendly and happy to help. I've been there for a month and a half now, and you would expect to see people on there off days for so long, but never once have I encountered someone less than happy. Ashley who works at the front desk is awesome and made sure I had plenty of pillows, towels, etc for when I had visitors.

In terms of the facilities, it's a good budget place. You get what you need and living in a room is definitely doable, but I do wish there was a couch...or room for a couch for that matter. The little nook table/chairs is a nice set up. It's a maintained pretty well, things have definitely seen there share of wear and tear, but again, this is a budget place.

A positive to be noted is the quietness of the air-conditioning. Usually budget places have noisy units, but this one is quiet. As the whole place in general is (very quiet). Beds could use some major upgrades. They are pretty hard... And there tends to me a smell of cigarettes in the hallways that isn't so pleasant, but I mean who really hangs out in hallways anyways? So it's not a huge deal.

Overall, this place is good! You get what you pay for and the staff makes living in a hotel for an extended time a little bit more enjoyable.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review, May 31, 2013
Lauren - I want to thank you for taking the time to post a review of your stay. Please accept our apologies that the beds were uncomfortable in your room. Still, we are glad to know that we were able to meet your expectations for your traveling needs.

Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trinidad
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 3, 2013

I Stayed at the hotel for about 5 days.It was clean and well appointed. The breakfast was just coffee and snacks but having a cut of hot coffee as you leave in the morning was great. Hotel has an excellent well lit car park and the room at the rear ensure a complete view.The staff are exceptional and usually greeted me by first name.While there, I ordered some stuff and they ensured that I was notified of when packages came.Excellent service.The security is good and I FELT SAFE.This location is within walking distance of Galleria Shopping Mall and many other shopping areas.All in all it was a great stay and I would strongly recommend this Hotel to family and business people looking for a clean and safe stay at a reasonable rate.

Room Tip: Choose room located to the back of hotel to avoid freeway noise and view of car park..
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review, May 8, 2013
I appreciate you taking the time to write such a wonderful review about your most recent stay. I am proud of our team for helping you feel safe and comfortable during your travels. I am also extremely pleased that we were able to ensure you received packages as needed. We truly enjoyed having you as a guest!

Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
4 of 5 stars Reviewed April 13, 2013

I am relocating to Houston, with work, and this hotel is in a great location. The parking lot is tucked away and well lit. The units are well maintained and the staff is SO friendly. Not only the manager, but namely Ashley. She works in the evenings and always greets me by name after a long day. This hotel displays southern hospitality and has made my introduction to Houston a great one!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Houston - Galleria - Uptown, responded to this review, April 19, 2013
Thank you so much for the recent review of our property. I am thrilled that you found our hotel to be in a great location, that the staff was "SO" friendly, from the manager and especially Ashley whom greeted you by name after a long day at work. I am glad that you felt the "Southern Hospitality" and we made your introduction to Houston a great one!

Thank you again for posting a review and we do hope that you will return to our hotel or any of our other brand locations in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Extended Stay America - Houston - Galleria - Uptown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Houston - Galleria - Uptown

Address: 2300 West Loop South, Houston, TX 77027 (Formerly Homestead Studio Suites - Houston - Galleria)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #164 of 456 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Uptown 2.5*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Extended Stay, Priceline, Orbitz, Odigeo and Tingo so you can book your Extended Stay America - Houston - Galleria - Uptown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites Houston / Galleria Area Hotel Houston
Homestead Suites Houston
Homestead Houston
Houston Homestead Suites
Extended Stay America Houston

Owners: What's your side of the story?

If you own or manage Extended Stay America - Houston - Galleria - Uptown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.