I booked our entire staff into this hotel for a Christmas party we were having nearby. The staff was very accommodating, I pre-paid everyone's room and valet parking so our staff could merely arrive, valet park, and get their keys at no charge. The hotel is nice, new, and clean. The staff were friendly and professional. This is a tip-friendly hotel, so prepare to tip everyone from the valet to the bellhop. It's a 4-star hotel at its fullest. The bar downstairs is decent, but closes early. The smoking deck is very well-equipped and the infinity pool is awesome.
The rooms are beautiful and well-furnished. The showers are modern - no bathtub in our room - and attractive. The fixtures, carpet, everything screams high quality. The views aren't very great in any room....a freeway, a parking garage, and Memorial City Mall. I'm surprised at how nice Memorial City Mall has gotten. It was a real dump back in the day, but it's risen to the occasion. You get a free coupon at check in for Macy's at the mall and it was a nice touch.
I didn't eat at the restaurant. All in all, a great visit, but it won't be cheap. For the money, I could do better, but this is clearly the nicest hotel in the energy corridor.