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Holiday Inn Hotel-Houston Westchase: Traveler Reviews

3.0 of 5
10609 Westpark Drive, Houston, TX 77042 (Westchase)
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Holiday Inn Hotel-Houston Westchase
Ranked #56 of 437 hotels in Houston
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32 reviews from our community

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Traveler rating
    19
    9
    4
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Chesterfield
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
“A good business hotel”
4 of 5 stars Reviewed October 9, 2012

Fisrt I'll cut to the chase. This is a very good business hotel for a few nights stay and I would recommend it.
We moved our company office to the Westchase area and I visted for the first time last week and was based in this hotel. The staff were friendly and welcoming and as a Priority Club member I recieved a bag of goodies at check in including a bottle of water, wine and snacks. The hotel is nicely appointed with modern feel (almost like a boutique hotel in parts) and kept is clean and tidy at all times. The rooms were large and included all the amenities you needed including coffee maker, microwave, fridge, wireless internet etc. and the beds are so comfortable with a choice of pillows.
A couple of downsides for me were the food quality in the Sports Bar & Grill. The breakfast and evening menu's offered a reasonbable choice but the food quality was a bit hit and miss. According to the staff I spoke to this depends on which chef is on duty. This didnt really impact me because we ate out most nights anyway. The second is the gym and pool facility. The pool is too small to swim and the gym had only the very basic equipment.
I stayed over the weekend because fo my travel arrangements and the hotel was dead with only a handful of guests. Aparently their weekend rates are high in comparison to other local hotels.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri A, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review
October 15, 2012
Thank you for your comments regarding your recent stay at our hotel. Please allow me to apologize for our shortcomings, and rest assured we are...
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Palm Beach, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice Hotel”
4 of 5 stars Reviewed September 9, 2012

"Late entry review"
My first visit to Texas: I stayed April 6-9, 2012, while visiting a friend. This is a beautiful hotel.
Friendly staff. Simply love Holiday Inn's "New look", the most comfy bed! Everything was nice clean! All appliances worked great. No complaints.
I liked that they had a Cheddar's right next door. My first time at a Cheddar's as well.
I would stay here again, on my next visit. I had experienced a great stay In Holiday Inn Jacksonville, FL March 2012. Loved it there too.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kerri A, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review
September 11, 2012
Thank you so much for your kind comments! We are so pleased that you enjoyed your stay and our staff. I will also pass along your kind comments regarding Cheddars to their Ownership. Again, thank you for staying with us and we look forward to seeing you again soon!
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Minneapolis
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A fantastic hotel with convenient location”
5 of 5 stars Reviewed August 1, 2012

Our children and myself accompanied my husband on a week-long business trip to Houston in mid-July. This is by far the best Holiday Inn that we've ever experienced. It was very clean and the staff (especially the morning restaurant staff) were top notch. We ate breakfast daily and it was always great. Kids eat meals free, so that was a nice bonus. It is an excellent hotel for families and would also be great for an extended stay arrangement as well as the routine business traveler.
Our only two concerns were the only dinner we ate there wasn't great and the service not nearly as good as the morning. The evening dinner took 2 hours due to very slow service and my dinner was served raw and had to be redone. Neither my husband nor I were impressed with our dishes anyway. Our other concern was with the pool. They have a nice pool/fitness area and even have pool toys. The problem is that the water was very cold and cloudy, so our kids were very disappointed and only ended up swimming once.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kerri A, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review
August 9, 2012
Thank you so much for your kind comments regarding our hotel! I am so sorry that you had some issues during your stay, but rest assured they are...
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Wasilla, Alaska
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Welcome back to Holiday Inn”
5 of 5 stars Reviewed July 11, 2012

This was my first stay at a new Holiday Inn in years. This compares very nicely with any upper tier business travel hotel. They have quality decor and furnishings, it's very well maintained, and has an acceptable restaurant. The location has pretty good access off the frontage road, but there's only a Cheddar's adjacent to walk to.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kerri A, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review
July 17, 2012
Thank you so much for your wonderful comments regarding our hotel! We are so pleased that you enjoyed your stay with us, and hope to have you again soon!
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Corpus Christi
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nice, decent, clean, upscale for a Holiday Inn.”
5 of 5 stars Reviewed May 15, 2012

Stayed there on business April 25-28, 2012. Cheddars next door which is convienient. One of the nicest and upscale Holiday-Inns I've stayed at. The beds were great! The shuttle driver, Hazel drove us around the Westheimer area to find places to eat. I would stay there again.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Charlie M, General Manager at Holiday Inn Hotel-Houston Westchase, responded to this review
May 16, 2012
Thank you! We look forward to serving you again.
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Additional Information about Holiday Inn Hotel-Houston Westchase

Address: 10609 Westpark Drive, Houston, TX 77042
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 437 hotels in Houston
Price Range: $
Hotel Class:3 star (3*)
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