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“Prototype Embassy Suites” 4 of 5 stars
Review of Embassy Suites Houston Downtown

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Embassy Suites Houston Downtown
3.5 of 5 Hotel   |   1515 Dallas St, Houston, TX 77010 (Downtown)   |  
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Ranked #4 of 451 hotels in Houston
GreenLeadersGold level
San Diego, California
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Prototype Embassy Suites”
4 of 5 stars Reviewed May 24, 2013

This was the best Embassy suites I have ever stayed at. It is a prototype hotel that was built totally environmentally friendly, green, and clean. As with all of the Embassy suites line, the suites were spacious and had convenient touches like a mini-fridge and microwave. The decor is new and colorful. The FREE breakfast and manager's receptions cant be beat, especially when traveling with kids! The hotel is located near a ton of Houston's attractions: Minute Maid Park, Toyota Center, Discovery Green, etc.

The only downside for us was valet parking at $28/night. I have paid more elsewhere, but it seemed a bit steep. Plus, some of the valet staff could use a course in hospitality . My car smelled like someone smoked in it and they never once helped with the door.

All other services were excellent.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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480 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
San Diego, California
1 review
1 of 5 stars Reviewed May 23, 2013

I stayed here awhile back for a family trip and received horrible service upon checkin by a caucasian front desk receptionist by the name Katie. I asked her for some suggestions of restaurants to eat at and she simply said to walk two blocks and I would find restaurants. She did not seemed interested in helping me with my needs and she looked as though she was being bothered. As a guest we want to feel the human touch element and receive hospitality, not just service. She was not friendly at all upon my arrival and she should not be in the hospitality industry due to her lack of sincere warmth and kindness. She should be an accountant where she does not have to be around people.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 23, 2013

The Embassy Suites in Downtown Houston is definitely a great place. Having stayed in all the hotels in the downtown area this is definitely my top pick. The rooms are exceptional, the service is great and the complimentary breakfast is definitely worth it!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Orleans, United States
1 review
5 of 5 stars Reviewed May 23, 2013

Fantastic stay, staff very courteous and helpful. stayed with my daughter to attend a concert at the toyota center. Felt very safe in the area and an easy walk to surrounding venues. The map makes it look very spread out but everything was very close. I would stay here again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 21, 2013

Spacious suite - plenty of room to work, relax, etc. in a great location in downtown Houston at a very reasonable price for the quality and convenience. Easy walking distance to good restaurants, sports venues, many businesses, etc. Reasonable cab ride from Hobby Airport. Highly recommend!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013

If you want the luxuries and accomodations of a large hotel, but to be treated as a guest of a botique hotel...this is for you. This Embassy is large enough to be considered a big hotel, but the staff will remember you and treat you like it's home. Good food, within walking distance of a lovely, large park and shopping.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, United States
1 review
5 of 5 stars Reviewed May 18, 2013

Really solid Embassy Suites hotel with a bit of modern decor to go along with high quality rooms, work out area, and pool. Definitely would stay here again if I can get the price in check - somewhat pricey as it is a quality product offering. Should not be disappointed unless you are a very high-end traveler (i.e. four seasons, etc.)

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Embassy Suites Houston Downtown

Address: 1515 Dallas St, Houston, TX 77010
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Houston
#2 Green Hotel in Houston
#3 Family Hotel in Houston
#3 Romantic Hotel in Houston
#4 Spa Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Houston Downtown 3.5*
Official Description (provided by the hotel):
We're an all-suite, urban high-rise hotel overlooking Discovery Green and adjacent to the Houston Rockets' Toyota Center. The hotel is conveniently just steps away from the George R. Brown Convention Center, Houston Astros’ Minute Maid Park and the Houston Pavilions shopping and entertainment complex.We offer free cooked-to-order breakfast, free WiFi and free evening cocktails at our nightly reception with your stay. ... more   less 
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Also Known As:
Embassy Suites Houston Downtown Hotel Houston

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