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“Great convention center hotel” 5 of 5 stars
Review of Embassy Suites Houston Downtown

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Embassy Suites Houston Downtown
3.5 of 5 Hotel   |   1515 Dallas St, Houston, TX 77010 (Downtown)   |  
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BREAKFAST & WI-FI
Ranked #13 of 468 Hotels in Houston
Certificate of Excellence 2014
GreenLeadersGold level
Minneapolis, MN
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Great convention center hotel”
5 of 5 stars Reviewed March 26, 2013

Downtown Houston is pretty lame but this hotel was great if you at the George Brown Convention center. It is a block away and you walk through a lovely park to get there. The hotel is clean and super cute the way it is decorated. Kind of a modern theme with some country accents here and there like the white bathroom furniture and oddly shaped mirror. I will definitely stay again when I go to Houston for a convention.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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634 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
College Station, Texas
Top Contributor
85 reviews 85 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 26, 2013

Really fun decor, beautiful large modern rooms. Very clean. Breakfast was outstanding and the muffins may be the best muffins I have ever had. And they offer Diet Coke in to-go cups! (every other Embassy Suites uses cocktail glasses). Also, the breakfast stations were spread out so you were never waiting for people in front of you, even though they had a large crowd. Lots of seating also. Very comfortable. Front desk staff was terrific, polite and efficient. The only thing not great is that pulling up to the hotel, there is no room at all, you just stop on the street. But, I have to give credit to the Valet guys as they were fast and friendly and seemed to enjoy the challenge.

Room Tip: Ask for a room overlooking the Discovery Green Park
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estero, Florida
Top Contributor
70 reviews 70 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed March 25, 2013

Most hotels in downtown Houston seemed to have cancelled their airport shuttles - meaning you need to take a $50-60 cab each way or the SuperShuttle. Their hotel shuttle that goes thru downtown Houston was excellent. Nice ride in an Escalade wherever you wanted to go downtown. Saved on cab fare. This hotel is 2 years old and gave us everything we asked for. We used our Hilton points for a 3 night free stay and were treated with style and grace. We needed extra towels androbes - got them in minutes. We needed the sofa bed made up - got it fast. Grab bar in shower was loose - no problem. Fixed while we had breakfast. The suite had plenty of room, nice closet space, plenty of drawers, good location. The Happy Hour included real alcohol, not just beer and wine like other hotels. It had cut up veggies, pepper poppers, chips and hummus and dip, salsa, excellent. Breakfast was superb. Freshly made omelets, bacon, pancakes, sausage, bagels, bread, cereal, juice, coffee, even soda. Excellent clean up service too. Elevators were rather slow - that is my only complaint - that and their person hotel shuttle stopped running at 10:30. Houston just gets going at 11!!! But otherwise, this is a great hotel with everything we needed. Employees remembered our names in one day. We would stay here again in a heartbeat. Great place.

Room Tip: Anything away from elevators and stairs are fine with us.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lakewood, Ohio
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 23, 2013

I just got back after spending 4 nights at this hotel for work. The rooms were sufficient; the free drinks were good; and the free breakfast was very nice. Check-in was very efficient. After staying there, though, I'm a bit surprised that the hotel is the #1 hotel in all of Houston simply because there was nothing special about the hotel. My only complaint about the actual hotel was that the pillows were super thin and basically provided little to no support.

The area around the hotel is dead after 7pm unless there's a basketball game or concert nearby. Without a car, it was a little difficult to find good places to get a quick and inexpensive meal at night. Would I stay here again if I was in Houston for work? Yes. Would I be thrilled with needing to stay in downtown Houston? Not so much.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Orlando, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2013

The free breakfast saved alot of money, and the made-to-order omelettes were great! Location is terrific - right across from the park, next to the convention center, 2 blocks from shopping plaza and the bowling ally and movie theater. No walgreens or cvs closeby in walking distance, but complimentary shuttle service provided by hotel got me there! The employees were ALL helpful and friendly, very personable, and made every guest eel welcomed. I will certainly stay there again when I'm in Houston.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, Louisiana
1 review
5 of 5 stars Reviewed March 19, 2013

I chose this hotel because we purchased the Houston City Pass for the Aquarium, Zoo, and Arts and Science museum after coming from Kemah. You are like 5-8 minutes from everything. This hotel was amazing we stayed on the 19th floor close to restaurants and the Toyota Center is walking distance for basketball games. The rooms were clean and refreshing and the complimentary breakfast was awesome. The chefs prepared whatever you would like. My family and I will definitely return back to this hotel.

Room Tip: I would recommend top floors for spectacular views.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 19, 2013

I've stayed at this Embassy Suites in the past and I'm glad I booked again. We were in for just a night this weekend and it was big enough for a family of 5(two teens, three adults). My favorite things about this ES were the modern decor, friendly front desk, nice valet, clean rooms, good breakfast, and manager's reception(this trip, I didn't get to make it to the free drinks, but last time that I stayed here I did). The only thing that makes me not give them a full rating of 'excellent' is the time it took us to check in, it seems there was some type of volleyball competition going on that weekend and there were so many people in the lobby waiting for rooms to be available. Good thing there were a couple of shopping stores nearby, or else we would have had to be stuck waiting along with all those volleyball kids and their families. Also, we needed an extra blanket in our room and two were brought up pretty quickly. If I go back to Houston for another quick trip, I would definitely stay here again and I would recommend it to other people.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Houston Downtown

Address: 1515 Dallas St, Houston, TX 77010
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
#14 Romantic Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Houston Downtown 3.5*
Number of rooms: 362
Official Description (provided by the hotel):
We're an all-suite, urban high-rise hotel overlooking Discovery Green and adjacent to the Houston Rockets' Toyota Center. The hotel is conveniently just steps away from the George R. Brown Convention Center, Houston Astros’ Minute Maid Park and the Houston Pavilions shopping and entertainment complex.We offer free cooked-to-order breakfast, free WiFi and free evening cocktails at our nightly reception with your stay. ... more   less 
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Also Known As:
Embassy Suites Houston Downtown Hotel Houston

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