My sister and I stayed at this hotel during a recent convention in Houston. Although the room was clean, we ran out of hot water both mornings. The train tracks are about 50 yards from the hotel and trains came through every hour and a half to two hours all night blowing their whistles.

The front desk called our room at midnight the first night to see if my sister had gotten there yet. Although I had already paid for the room and they had given me her key, they wanted her to come down to the front desk immediately and check in. I told them that we had been asleep for two hours and she would not be coming down until the next morning. Unbelievable!

I don't usually write reviews, but this is one hotel I would never stay in again. The staff was not very friendly or helpful. In my opinion, customer satisfaction was definitely not a high priority for them.

My colleague and I stayed here for one night, and that was pushing it.

There is a major freeway in front of the hotel/motel style (doors open to parking lot), and a train on the other side that ran every 20 minutes. You must drive through a very sketchy-looking neighborhood to get there- when we stopped at the stop signs, we were nearly certain we were about to get car jacked. I switched away my first room because there was a large gap around the door (perfect size for a crowbar) enabling me to see the freeway through the door. The second room was much dirtier - carpet stains, counter stains and the bathroom light didn't work.

The front desk was nice enough, lobby was in good shape, and they said that the scary neighborhood was being rebuilt. WIth Houston traffic it took 45 minutes to get to the business area (even though its 5 miles away).