This is the worst hotel I have ever booked for my famiy to stay. The hotel is in desperate need of renovations. I would of tried to find another hotel, but it was a Saturday and we were just staying for one night. We booked a 3 queen bed family room. The queen size beds were actually double beds. Also, I did see a few ants crawling around on the desk. The tile in the bathroom had mold growing in the cracks. I would not suggest bringing your family to this hotel. The entrance door to my room had several small dents on the outside. Makes me wonder if this door had been kicked in a few times. The key that they gave me was the old out of date punch hole card type. The only reason that I had picked this hotel was because of its close proximity (5 minutes away) to the convention center. This hotel may be ok for a man who is traveling alone and just want a place to lay his head. As far as traveling with your love ones, this place is out of the question. On a postitve note, the young lady who checked us in was very friendly and quite helpful in giving me area information and driving directions.

Last October my husband and I flew to Houston and stayed at La Quinta Inn Houston Greenway Plaza. There were ants on all the furniture including in the bed. There were roaches in the dining area so we just didn't eat the continental breakfast. We didn't complain about the ants until the day we checked out because it was a short trip. We're not snobs but we're not slobs, either. That experience was so bad that I swore we would never stay at another La Quinta. We booked another trip to Houston for this past week - April 27 to May 1 - staying at the Baymont Inn Houston Southwest on Southwest Freeway. When we arrived at the hotel, according to the address, we found the Baymont sign had been stripped from the front of the building. I truly felt duped when I walked into the lobby and realized that the Baymont had been taken over by La Quinta. On the day we arrived, we had to change rooms twice in the same day due to unchanged sheets in the first room (I pulled back the quilt to find hairs on the pillows and chest/pubic hair on the fitted sheet) and a non-functional toilet in the second room. Then, after one night in the third room housekeeping failed to stock it with clean towels (dirty towels were removed), toilet paper, coffee and cups and then had the audacity to leave a checklist to ask if everything is okay. Finally, on the morning of checkout, while we were in the hotel dining area having breakfast at 6:15am, my cell phone was stolen from my bag inside the room. I called the front desk and she sent a security guard who basically said we could file a report but is was highly unlikely that my phone would be recovered. The employee who kept me sane through the entire fiasco was Iyanna at the front desk. She was more than accommodating and deserves praise. Upon checkout she told me to email the General Manager and they would send me a voucher for a free night's stay. Stifling a laugh I said, "No, thanks". I am not willing to go for the third strike - in my opinion, they're out! They managed to ruin two of my vacations and I will do my part to spread the word. I am aware that one person will not put them out of business but I value honesty and integrity and I need to share my story.

I've stayed at LaQuintas for years and had great experiences. I always felt safe with LaQuinta because the quality was high and uniform just about anywhere you go. My faith in LaQuinta is impaired following this recent stay (Sept. 3, 2004).

Our experience at the front desk upon check-in was somewhat disappointing; the desk clerk was very uninterested and had already slouched back down to watch the lobby TV by the time we were heading back out to the car for our luggage.

The room was a disappointment from the moment we entered it. It was a nonsmoking room, but from the smell, it was obvious people had smoked in it recently.

In a general way, everything was a bit shabbier than we're used to in a LaQuinta. In particular, the bathroom was a disaster. It was much smaller than is customary for a LaQuinta, and there was a lot of dust in the corners. The shower tile was nasty-looking, whether because of real filth or just a sloppy grout job, I couldn't say. The shower head was completely encrusted with some sort of brownish deposit, and there were black specks in the tub that looked suspiciously like mildew. There was definitely mildew on the caulking around the edges of the tub and the soap dish.

To make a bad situation worse, they'd advertised internet access -- something all the other LaQuintas I've stayed in over the past couple of years offered at no extra charge. But when we got there, we found out there is NO WIRELESS and NOT EVEN A DATAPORT. Their "internet access" is WEBTV, and they want $10 a day for it!

If it hadn't already been close to 11:00 at night, we wouldn't have stayed. As it was, we checked out the next morning and spent the rest of our time in Houston at a Hampton Inn a couple of miles away.

We stayed at this Quinta for 2 nights. August 19 and 20th 2003. This was an excellent experience. The Hotel was clean and beautiful. The staff was very nice. This is the Quinta at its best. We recomend it highly.