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“Best Hotel!” 5 of 5 stars
Review of Element by Westin Houston Vintage Park

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Element by Westin Houston Vintage Park
3.0 of 5 Hotel   |   14555 Vintage Preserve Parkway, Houston, TX 77070   |  
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Ranked #66 of 451 hotels in Houston
GreenLeadersGold level
Austin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Best Hotel!”
5 of 5 stars Reviewed March 24, 2013

This is a gem of a hotel! Everything about the hotel was amazing - the service, rooms, comfortable beds, breakfast, exercise room.. Remniscent of a small luxury boutique hotel. As a bonus, right across the street is a wonderful shopping, restaurant area.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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200 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
San Jose, California
Top Contributor
53 reviews 53 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 15, 2013

I was visiting the local HP/Compaq campus and this was the closest option. It's done in the new minimalist hotel style, with open and friendly touches. The staff were all extremely friendly and professional and complemented the overall experience.

The fitness center is a nice size but suffers from essentially being in the lobby with a large, clear window. I'm not sure how many people will feel comfortable getting sweaty while being observed by others eating breakfast ;)

The rooms are a good size with a great couch/seating area and work space. The TV spins around so you can multitask easily too. Others have commented on the full size being a waste which I kind of agree with. I use a sound machine so the compressor didn't annoy me too much, but I can see how it would.

The biggest downside for me was the water pressure. I was on the 4th (top) floor so maybe that's a factor, but it was extremely weak. Might be something they want to look in on.

Overall, I'd definitely return if coming through again.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SE US
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 2, 2013

Generally very pleased with my stay. Stayed over a weekend to visit people who live nearby. Would definitely stay there again.

Pros:
- New and modern hotel with nice, sustainable (green) features (building is LEED certified)
- Area is within walking distance to restaurants and grocery (but no sidewalks)
- Staff is very friendly
- Great workout space
- Good breakfast (but should go later on the weekends); coffee available at all times in the lobby
- WiFi worked great (and is limited to guests, so presumably this is why it is faster than most hotel wifi)
- Rooms are good size and well laid out, bed comfy, nice desk, great bath (and have full kitchen if you need that)
- Cost was competitive with other places in the area

Cons that they could fix (reason I did not give it 5)
- They pump a citrus smell into the lobby that is absolutely overwhelming; almost made some in our group nauseous. Many hotels use a slight fragrance, but this was over the top.
- The staff allowed a group to party very loudly in the lobby and in the outside gathering area until after 3 am, right next to the front desk. Staff needs to require people using the common areas to respect others and keep the noise down; some people need to sleep.
- A portion of the room has nice wood looking vinyl planks that are becoming common in hotels, but housekeeping at this place is cleaning them with something that makes them VERY slick (and shiny), to the point that it is very easy to slip on the way to the restroom if you are in your socks, and sort of dangerous. These types of floors are not supposed to be slick & shiny.

Other
- The empty full size refrigerator in each room running all the time seems wasteful and counter to the sustainability theme. It would be good to have a way to turn them off when not needed, which I suspect is 95% of the time.
- The area could use some sidewalks, but probably nothing this hotel can do to fix that

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2013

I have been coming to this area of Houston for 15+ years and am so glad that the Element was established a few years ago. Most of the area hotels have either aged ungracefully or increased their rates too greatly, but the Element is a jewel in the rough. The happy hour and breakfast are bonuses, but the clean, modern decor makes the place as comfortable as anything else within 20 miles at a great rate to boot. Unfortunately, the secret got out long ago, so book your room early or you will find them full.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

The other reviews with a 5 star rating are dead on, my only concern is that it's so wildly popular that finding a room can be nearly impossible... I look forward to my frequent trips to Houston mostly for this hotel! Wonderful staff, great breakfast and happy hour - er - 90 minutes - and a pleasant, confortable room. 2 days or two weeks, it's always a wonderful stay.

Room Tip: If you can get a room on the east side it faces an open area with trees - and you can watch the moon...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kailee S, Director of Sales at Element by Westin Houston Vintage Park, responded to this review, March 22, 2013
Thank you for taking the time let us know how we are doing. The Element hotel and it's staff pride itself on delivering elite customer service. I'm so glad that you had a lovely stay and it would be our pleasure to welcome you back very soon.

Live well,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 25, 2013

Excellent place to stay if you are on the go. Very comfortable bed. Good breakfast with excellent coffee. Modern style. Easy in and out of facility. Very nice workout area. Water pressure in shower a little low. I will definitely stay here again in the future.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lago Vista, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 25, 2013

Stayed here for daughters volleyball tournament, the rooms are very modern and large. The room was very clean and the bed was comfy! Full size fridge and all the basics in kitchen. The breakfast was good, but a lot of great places to eat nearby. The best part is the STAFF, so friendly and helpful!!! Would stay again for sure!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Element by Westin Houston Vintage Park

Address: 14555 Vintage Preserve Parkway, Houston, TX 77070
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#3 Green Hotel in Houston
#47 Romantic Hotel in Houston
#59 Business Hotel in Houston
#81 Family Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Element by Westin Houston Vintage Park 3*
Official Description (provided by the hotel):
Part of an upscale Houston's bustling Northwest, Element Houston Vintage Park Hotel is moments from the Willowbrook shopping complexes. ... more   less 
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Also Known As:
Element By Westin Houston Vintage Park Hotel Houston

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