I've read mixed reviews about this hotel, negative being mostly about the reservation process. I thought making reservations 7 months in advance will be good enough to avoid any problems. After numerous phone calls and emails back and forth (yes, online system didn't work), I had my reservations. I called the hotel again to confirm and was assured that I'm all set. Three months later (3!!!) I received an email: "sorry, due to a computer problem we have overbooked and you don't have a reservation anymore" That's it. I can understand a computer problem and occasional overbooking issues, but I can't understand why it took them 3 months to communicate this. So, fellow traveler, I'm sure your stay will be decent enough, if you are lucky to get to the hotel and have your reserved room waiting for you. I would not risk it. It's cheap, but peace of mind worth something too and you won't have it if you deal with Athens Hotel and Suites. I wish I could hear from the hotel management: I sent them an email asking to help with making alternative reservations (which they suggested in their cancellation email), but they never acknowledged it.
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- Also Known As:
- Athens Hotel Houston