We had an awesome stay. Nina checked us in and was very nice and friendly. The breakfast attendant for the first morning we were there was helpful and made sure we had everything we needed. Well, we experienced the exact opposite the second morning that we had breakfast. This attendant was extremely rude. She yelled at several of the guest and basically had no desire to do her job. She shut breakfast down about 10 mins early and when one of the guest gave her a confused look she yelled at her that all the food was gone and slammed the door.
I would have reported this to management but that witnessed it all and they even seemed a little frightened by her. Otherwise another great stay at a Hampton Inn.
- Official Description (provided by the hotel):
- Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more less
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- Also Known As:
- Hampton Inn - Brookhollow Hotel Houston
- Hampton Inn Houston
- Houston Hampton Inn