It was my first Houston hotel visit. I was visiting my office in Houston, and this hotel was one of the closest. One of my employees dropped me off, and before I left the car, he looked at me after seeing the front of the hotel and said, "Are you sure you'll be OK?" It only got worse from there. The hotel management took about 30 minutes before they even talked to me. No acknowledgement that I was even in the lobby. They finally checked me in. The hotel room was old, but seemed adequate, although it smelled a bit musty. The mattress was hard, but not too hard. The plumbing fixtures seemed like someone had tried to repair them and didn't finish. But I was so tired, I stayed. The next morning I went to work out, and that's when it got interesting. The "Fitness Room" had no air conditioning, a broken clock, and virtually all of their equipment was broken and/or rusted. Two stationery bikes. One wouldn't adjust, and the other one had one rusty screw that had to be forced into the seat stem to get the seat to stay put. It didn't work. The treadmill didn't work. I was booked for two nights. I left after the first night and complained to Quality Inn corporate. They contacted the owners of this franchise hotel, who called me only to offer to let me stay again at a reduced rate. No Thanks! I went to the Courtland Marriott down Westheimer, and slept much better. This is no knock on the Comfort Chain in general. My Houston mainstay hotel was the Comfort Inn/Suites off Westheimer/Wilcrest. Very adequate. But I would avoid this Quality Inn like the plague.
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- Also Known As:
- Quality Inn And Suites Galleria/Westchase
- Quality Inn & Suites Galleria/Westchase Hotel Houston
- Quality Inn Houston
- Houston Quality Inn