We chose this hotel as it was close to Hobby, however that was only good point. Upon arrival we noticed it was in a bad area since entire hotel is surrounded by iron fence with key entry gate. I booked the park & fly room rates to leave my vehicle for our flight. The staff even made me move my Cadillac Escalade to the first parking spot 20' directly at the front entrance under security light. Upon return to the hotel we noticed that our rear two rims & tires were stolen. Really!! Right under their noses and directly in line of site from the booking counters, the staff indicated no one saw anything. To make matters worse, we were stranded with absolutely no help from the staff and was told they were not going to pay for anything or even consider reimbursement for my stay. Told it was pretty much my problem....Thank God for onstar otherwise I would still be sitting in their gated parking lot with my entire family and bags in hand. If you want good advice choose another hotel!!!!!
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- Also Known As:
- Courtyard By Marriott Houston Hobby Airport Hotel Houston
- Houston Marriott
- Houston Courtyard