Great medical rate, decent breakfast, and very comfortable beds, but on BOTH of our stays this past month we ended up in rooms that had very noisy A/C vents. Clanging sounds came from the A/C vents every fifteen minutes or so, which made it impossible to sleep through the night. Maintenance was called; however, the problem was not corrected. Also, at check-in on our last visit we were told there were no king rooms available. We learned later that day this was not true. An email was sent to the manager expressing our concerns, but we received no reply. Although we have upcoming trips back to MD Anderson next month, we are hesitant to book again at this property. It's like they say, "Twice burned, forever shy."
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- Also Known As:
- Crowne Plaza Hotel Houston- Medical Houston