I made our reservation over the internet and somehow the room preference request didn't go through.
I showed the young man at the reception desk my confirmation from the website, which I had printed out that morning. As he apologized, he asked to copy my print out and said he would correct the error. Then, he led us to a large hospitality suite as a substitute for our room. We had a kitchen, a large living and dining room, two huge closets and doors to a large balcony. The living room and bedroom each had large plasma screen TV's.
I appreciate the effort and interest in making us comfortable and correcting the mistake.
- Official Description (provided by the hotel):
- Located directly on campus at the University of Houston and home to the Conrad N. Hilton College of Hotel and Restaurant Management, Hilton University of Houston is minutes away from the downtown Houston business district. Just 10 minutes from William P. Hobby Airport (HOU), 40 minutes from George Bush Intercontinental Airport (IAH), and with 25,000 sq. ft. of meeting and event space, the hotel is perfect for business Guests. Our University of Houston hotel is conveniently located for Houston attractions such as Reliant Stadium, Toyota Center, and Minute Maid Park. ... more less
- Reservation Options:
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- Also Known As:
- Hilton University Of Houston Hotel Houston
- Hilton University Houston
- Hilton Houston
- Houston Hilton