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Hyatt Summerfield Suites Houston/Energy Corridor: Traveler Reviews


Hyatt Summerfield Suites Houston/Energy Corridor
15405 Katy Freeway, (Highway 10 west of Addicks), Houston, TX 77094
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Traveler Reviews

81% Recommend
4.0 of 5 stars 16 reviews
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Hyatt Summerfield Suites Houston/Energy Corridor

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3 of 5 stars
cannot123 1 contribution
cannot123
Oct 10, 2008 | Trip type: Couples

We have stayed here before and will continue to come back. The rooms are always nice and clean and decorated very well. The staff is always great and plesant. But this time we had ants in our room. We were there for a week and I reported the problem the day after we arrived. Someone came to the room and talked for a brief moment, I told him about the ants, but no one ever came back and did anything about it. I don't know why. Pleanty of places to shop and eat close by. You don't have to go very far, everthing with in 15-20 minute drive. The kitchens are nice and ready for you to use. And as long as you use your door signs, no one will bother you at all.

  • Liked — great place
  • Disliked — $200 non refundable pet deposit
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2008
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 10, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners
  • I selected this hotel as a top choice for Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from salesdirectorhss, Director of Sales
(Management representative)
Oct 15, 2008
Hi Cannot123,
Thank you for submitting a review on our hotel. Your feedback is very important to us and helps us to constantly improve upon our service. I'll send an email directly to you so that I can learn a little more about the issue you experienced, and we hope that you'll choose to stay with us again on your next visit to West Houston.
Thank you,
Marcia M. Burt, Director of Sales
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great experience, great value and helpful staff

Hyatt Summerfield Suites Houston/Energy Corridor

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5 of 5 stars
swipes6666 1 contribution
Houston
Sep 4, 2008 | Trip type: Business, Solo travel

I stay frequently at this hotel while on business travel in the Energy Corridor area of Houston. Formerly the Bradford Suites, the new management of the hotel has significantly upgraded both the facilities and the service. The rooms are substantially brightened with modern furniture throughtout. The most impressive change, however, is the front office staff, who apparently really know the meaning of customer service, and always go the extra mile to help their guests. Moreover, now that the construction on the intersection of Highway 6 and I-10 is finished, access is again convenient to the hotel. All in all a highly recommended place to stay.

  • Liked — Service
  • Disliked — Traffic on I-10
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since September 04, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from salesdirectorhss, Director of Sales
(Management representative)
Oct 3, 2008
Hi Swipes6666,
Thank you for taking the time to complete an online review of our hotel! We appreciate your comments and want you to know that your review has been shared with every member of our staff! We look forward to having you as our guest again. Thank you for your business!
Marcia M. Burt, Director of Sales
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Awesome Hotel, only one flaw

Hyatt Summerfield Suites Houston/Energy Corridor

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4 of 5 stars
ebonytexan 64 contributions
San Antonio, Texas
Sep 4, 2008 | Trip type: Couples

The hotel is beautiful and the staff was excellent but we did not get much sleep due to the roar of the air conditioner. It was too hot to turn it off and each time it kicked in, it was so loud it woke us up.

The Hyatt Summerfield is located right off of IH-10 and highway 6, in a small strip of about five hotels. The check in staff was very courteous, and apologized when we had to be moved to the second building when we did not receive the smoking room we requested. The hotel seems to be very new, clean and modern, we enjoyed the flat screen tv and in-room dvd player. The free breakfast consisted of only two hot items (sausage and scrambled eggs) and there was an assortment of juices, flavored teas, Pepsi products, and coffee, bagels, muffins, fruit, and yogurts. In your room you can't hear the noise from the highway or adjoining rooms, but you can hear voices that come from the hallway. We especially liked the walk-in closet and the fact that the kitchen is stocked with silverware, dishes, pots and pans, etc. We liked the hotel but probably won't return simply due to the fact that it is almost impossible to get a night's sleep.

  • Liked — The rooms were beautiful and the staff was exceptional
  • Disliked — The room air conditioner runs extremely loud.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 26, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners, Families with young children, Families with teenagers
  • I do not recommend this hotel for Older travelers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from salesdirectorhss, Director of Sales
(Management representative)
Oct 3, 2008
Hi Ebonytexan,

Thank you for submitting a review on our hotel. Your feedback is very important to us and helps us to constantly improve upon our service. I am going to contact you directly so that I can learn a little more about the issue you experienced, and we hope that you'll choose to stay with us again on your next visit to West Houston.
Thank you,
Marcia M. Burt, Director of Sales
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Superb new suite hotel.....Excellent Service and decor!

Hyatt Summerfield Suites Houston/Energy Corridor

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5 of 5 stars
TravelThom 44 contributions
Bloomingburg, New York
Jul 26, 2008

My stay here was extremely enjoyable. I am generally a Marriott fan, however the cost of the Westchase hotels is going through the roof. This all suite hotel is extremely clean, well decorated, full sized kitchen and comformable bed. The closet is a walk in and the sofa is comfortable enough to take a nap on. (Clean too)

I will absolutely be back.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Member since January 01, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from salesdirectorhss, Director of Sales
(Management representative)
Aug 4, 2008
Hi TravelThom,
thank you for completing an online review of our hotel. Your comments are important to us and have been shared with our management staff. We appreciate your business and look forward to welcoming you back as our guest!
Marcia Burt, Director of Sales
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
44 Days!

Hyatt Summerfield Suites Houston/Energy Corridor

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5 of 5 stars
jma039 3 contributions
Coteau
Jun 12, 2008 | Trip type: Business
1/1 found this review helpful

I lived here for 44 days and it was great! Don't get me wrong living in a hotel stinks but the Hyatt Summerfield Suites in Houston was not bad at all. They have a really good breakfast and dinner every day and the area (Katy) is really nice. The beds are super comfortable and they have pretty nice flat screen TVs. No worries about your car getting broken into or getting mugged at all. The staff are AWESOME! ! Everyone is so friendly, I would come back just to hang out with them! !

  • Liked — The FREE BEER at dinner
  • Disliked — No Women! !
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 18-24
  • Member since June 12, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from salesdirectorhss, Director of Sales
(Management representative)
Jun 16, 2008
Thank you for submitting a review of our new hotel! We enjoyed having you as our guest and wish you the best of luck in your next travel adventure!

Marcia M. Burt
Director of Sales
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $143 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hyatt Summerfield Suites Houston/Energy Corridor Also Known As

Address: 15405 Katy Freeway, (Highway 10 west of Addicks), Houston, TX 77094