"Wow!" Is the best word to describe this hotel, the staff, and our stay at the Drury Inn-West Houston. I contacted the hotel directly to book as we were flying in from Norway at the last minute due to a death in the family. The manager I spoke with (Abraham) was VERY kind and sympathetic to our situation and was kind enough to give us a very nice rate which was a blessing considering the ridiculous amount of cash we had to fork over for airfare (apparently bereavement fares are a myth and don't exist!!!) We requested a crib in the room and for you parents out there who have traveled with small children, you know what a relief it is to not only ACTUALLY have the crib ready and waiting for you in the room but the crib not to be a death trap! The crib was CLEAN, sturdy, well assembled and already made. Happy baby. Bliss! The room was cleaned spotless everyday. Bed was SUPER comfy. PLENTY of fresh towels daily. Husband and baby enjoyed the indoor pool which was quite large for a property of this size. Room had microwave and fridge. TV had LOTS of channels to choose from. Wireless internet in the room was good and free. Coffee/Tea service in room was nice. Breakfast was quite tasty! Not just cereal (they had that too) but sausage patties, scrambled eggs (typical pre-packaged, but at least they HAD eggs), breads including bagels, make your own waffles, milk, juice, coffee, fruit, etc. Location is great. Right off of I-10 on Highway 6. No restaurant in the hotel, but there's a so-so steakhouse next door (OK if you want to grab a burger) and some menus are in the room of a few places that will deliver to your room. Only tsmall complaint I could make is that there's not much in the way of storage in the room we had (a king room). Only a desk with 2 small drawers and one closet that could hold only one of our suitcases. More drawer space would be nice. The staff was great! So super friendly and helpful! I have to thank Haji, Abraham, Sunshine, and Reana- the Breakfastroom Lady who was so friendly and fell in love with our little baby girl. For a moderate price hotel, it REALLY is the best value for the money with the best service. Staying at the Drury Inn really is like staying with family...only much, much better and no drama! :-)










