This is the third time in a year a stayed in this hotel and I can't say check i is getting any better. On March, they did not have the non smoking room ready at check in time. They offered me a smoking room, as if it was a non smoking. Had to return to front desk. Then they gave me a room that was not clean. Unforgivable. At the end after 4 hours of wait I got a room that was supposed to non smoking (cleary had a smoker recently staying), but was bareable. On September I booked a double room but they gave me a single. Front desk suggested me to sleep in the sofa bed on colleagues room for the same rate. BAD JOKE. At the end, after a lot of discussions, they gave me another single room, but upon "check out" billed me double. 1 hour two get the bill straight.
- Also Known As:
- Extended Stay Deluxe Houston-Northwest Hotel Houston
- Extended Stay Deluxe Houston-Northwest Hotel
- Extended Stay Houston
- Houston Extended Stay
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hotels.com, Asiatravel.com Holdings, Otel and Tingo so you can book your Extended Stay America - Houston - Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.