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“Clean, Inexpensive Accomodations” 4 of 5 stars
Review of Candlewood Suites Houston by the Galleria

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Candlewood Suites Houston by the Galleria
2.0 of 5 Hotel   |   4900 Loop Central Drive, Houston, TX 77081   |  
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Ranked #189 of 455 Hotels in Houston
Georgia
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
“Clean, Inexpensive Accomodations”
4 of 5 stars Reviewed May 6, 2007

This was our first experience with Candlewood Suites. The washer/dryer Cupboard area was a welcome ammenity for us after a four day road trip. I am sorry to hear a previous tripster had a very bad experience, but we had quite the opposite. We washed/dryed clothes without incident and I was quite amazed at the whole "honor system" setup in the Cupboard area. Our room was spacious, clean with full kitchen setup. Restaurant leftovers went into the fridge and we made full use of the coffee pot and microwave appliances. A real bargin for the money!

  • Stayed April 2007
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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63 reviews from our community

Traveler rating
    12
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    17
    8
    7
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin, Texas
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed July 9, 2006

...should have been the police cars and gang fight going on out front when we drove up. However, it was really late and we had guaranteed our late arrival, so we ignored our better judgment and checked in.

My room had a huge, scary stain on the carpet that looked like someone had been murdered there (I'm serious). The hotel desk clerk was nice about giving me another room, but didn't seem to really care that my first room was truly foul. Management that would allow a room to be rented out in that condition--when the hotel was not full and there were other rooms available--simply does not care. Also, when I went down to change rooms there was a metal shutter over the lobby desk which, along with the possible murder stain on my carpet and the police cars out front, made me question my safety.

My friend's room had a funky odor--we thought they might have stashed the body under the bed after the murder in my room. Seriously, it was not good---do yourself a favor and go somewhere else.

  • Stayed July 2006, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 27, 2005

I booked this hotel on Hotwire so I got a great price on the room. I was hesitant at first, because it wasn't in the Galleria. The room was nice and roomy and very clean.

Rooms only come with Queen Bed which was fine for me. Walls maybe a little thin as I could hear people coming down the hallway, but I'm not a light sleeper so didn't really bother me too much. There is no desk service after a certain hour, at least no one was there when I came in after midnight and the shutters were pulled, this was on both nights I was there.

There is only weekly housecleaning.

For a 2-star hotel it was much nicer than expected. I would stay again.

  • Stayed November 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Houston by the Galleria

Address: 4900 Loop Central Drive, Houston, TX 77081
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #189 of 455 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Houston by the Galleria 2*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home™ Bedding Collection.The Candlewood Suites Houston by the Galleria Hotel, is you best choice for alternative corporate housing, temporary housing and extended stays. We have easy access to Houston's Downtown business district, Galleria business district and the Greenway Plaza. Our suites, big and built for comfort, are the ultimate accommodations for business travelers. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Work efficiently at your oversized executive desk with two separate phone lines and free high-speed Internet access. Relax in the overstuffed recliner while you enjoy the CD player or watch a DVD from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Houston by the Galleria Hotel is located less than half a mile south of the Galleria - One mile from Greenway Plaza and three miles from Reliant Park. ... more   less 
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Also Known As:
Candlewood Suites Houston By The Galleria Hotel Houston
Houston Candlewood Suites
Candlewood Houston

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