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La Quinta Inn and Suites Houston Galleria Area: Traveler Reviews


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Traveler Reviews

61% Recommend
3.5 of 5 stars 15 reviews
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Super Location

La Quinta Inn and Suites Houston Galleria Area

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4 of 5 stars
WarmWhiteSands 13 contributions
New Orleans, Louisiana
May 28, 2008 | Trip type: Friends getaway

A few of us love to come to Houston for our girls weekends and we always choose this property. You can book the room at a super discount directly on the hotel's website on the deals page for an unbeatable price. They will also offer discounts to many club's members (AAA, Sam's etc.)

The location is very convenient to the Galleria and to many excellent restaurants. We never feel unsafe coming in late at night in this area. There is plenty of space for all of us in the clean and up-to-date rooms. The property overall is nice and certainly adequate. I will agree that the front staff is definitely friendly enough but are not very helpful. The breakfast is perfect for a quick and relatively satisfying bite. They have a waffle station, hard boiled eggs, pastries, cereal, coffe and juice. We have never been there during the day to enjoy the pool, but from the lobby it looks like a nice area out there.

I have stayed many times and have never encountered any problems.

  • Liked — Great Value For The Money!
  • Disliked — Front Desk Couldn't Give Directions To The Property
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since April 16, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway
  • I selected this hotel as a top choice for Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Friendly, but not always helpful

La Quinta Inn and Suites Houston Galleria Area

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3 of 5 stars
txgal021 4 contributions
Dallas, TX
Mar 14, 2008 | Trip type: Business

I stayed 3 nights at La Quinta Galleria for business. The property was well kept and inviting; breakfast is about what you expect in a moderate hotel. As far as appeal is concern, I'd say this La Quinta is above average. A couple downsides particularly for business travelers... 1. It seems like there's only one person manning the front desk at all times, so pack your patience if you see a line. 2. Internet connection did not work in my room. I visited the front desk regarding the issue, and all they did was to gave me a number to technical support! I called the number and gave up while on hold for who knows how long. So I ended up relying on their free lobby wireless connection to do my work. Aside from those inconveniences, the stay and staff was pleasant. I'm willing to stay there again for leisure, but probably would think twice if booking for business.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Business
  • Member since March 14, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
wouldn't stay here again

La Quinta Inn and Suites Houston Galleria Area

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1 of 5 stars
viv77 10 contributions
Baltimore, Maryland
Feb 17, 2008

We stayed here because all the other hotels near the Galleria were booked. We ended up spending close to $200 for a really rotten night! First, the room just didn't seem as clean as I would have liked. The toilet flushed EXTREMELY loudly, some previous occupant had set the alarm to go off at 12am (which it very noisily did) and they put us in a room facing the highway (despite the fact that we were traveling with an infant). Basically, my child was up all night due to other people's toilets flushing, the alarm going off and the very LOUD traffic we heard all night long. All in all, a terrible stay due to thin walls and too much noise. Too bad, La Quinta.

  • Date of stay January 2008
  • Member since June 01, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Stay Except...

La Quinta Inn and Suites Houston Galleria Area

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4 of 5 stars
bozo700 15 contributions
Arlington, TX
Aug 1, 2007 | Trip type: Couples
1/1 found this review helpful

Stayed here in Feb. of 2007. Building and grounds looked nice and inviting, as do most LQ Inn & Suites, so this was as expected.
Check-in took a long time. Usually I'm pretty open-minded if I have a long wait to check in, but this was pretty bad. The receptionist was very nice but she was dealing with another guest for a very long period while I waited. The other guest was asking question after question so I know it wasn't her fault that she couldn't get to me quickly. I did not see any other receptionists so I dismissed this problem as bad timing.
Finally got to my room and checked everything out. Room was clean and it was good to see a fridge (usually found in all LQ Inn & Suites). I then grabbed the ice container and as soon as I moved it, I found one of the biggest roaches I have ever seen in my life. My wife and I went downstairs to let the receptionist know about the problem, and by this time there was another person helping at the front desk who I believe was the manager on duty. She was incredibly gracious and upgraded us to a suite.
We got to the suite and the room key they gave us for the suite did not work, but that was fixed with another visit to the front desk. Once we finally settled in to the new room, everything from that point was perfect. The suite room was perfect, and we didn't see any signs of bugs or roaches from that point on. And since we stayed for 2 nights, we were able to enjoy the upgraded suite for 2 nights without extra charge.
Breakfast each morning was typically good and fine. Bagels and waffles were tasty. I think this location has the Texas-shaped waffle maker.
All in all a great stay. After an unpleasant check-in for 3 different reasons, the service and room during the rest of our stay gave us nothing to complain about.
I would recommend this hotel for anyone in the area, and would stay there again.

  • Liked — Manager's Service, Quiet Room
  • Disliked — Check-In Problems
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay February 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since July 29, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Very Nice, Clean, but beware of pool danger

La Quinta Inn and Suites Houston Galleria Area

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4 of 5 stars
AlamoCityLady 11 contributions
San Antonio, Texas
Jul 24, 2007 | Trip type: Family

I stayed at the hotel two nights ago with my two children. The room was clean and quiet. Breakfast was OK. Friendly desk clerks. Only major potential problem was that one of the floodlights in the pool (5 ft. area) was hanging out of the wall and wires were floating loosely in the water. Looked very dangerous. We got out of the pool and reported the runaway light to the front desk and the clerk said "Oh yeah, it has been like that for TWO YEARS!!!". Oh well, I guess they are not too concerned about it.

  • Liked — Nice neighborhood.
  • Disliked — N/A
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since July 26, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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La Quinta Inn and Suites Houston Galleria Area Also Known As

Address: 1625 West Loop South, Houston, TX 77027