Really liked our stay. Friendly and helpful staff (THEY looked up information up on Internet instead of just directing me to their business center computer. GREAT breakfast and location. The 1 bedroom suite with King bed was HUGE (this location looks like it used to be apartments)

Only nitpicks: no elevator to our room on 2nd story. (Elevator IS in the other taller buildings. We preferred our location though, and they did have 1st story rooms in our building).

Fitness center (which I only looked in window) seemed to have nice equipment (treadmill, elliptical, stair master, NO bike. Also has some type of universal weight machine.) We did not go into pool/hot tub area. I think (but not sure) they have some agreement with the Gold's gym 3/4 mi away.

Bathroom is a little small for 2 people, but fine for 1. (ie. vanity is only one sink without much counter space)

I stayed here on a mixed business and pleasure trip. The location is ideal for the Galleria and indeed the city. The accomdation was excellent. Like a studio flat, kitchen facilities and comfy sofa give a home away from home feel. High speed internet access was easy with my creaky old laptop and the service from staff fantastic. They're happy to help night and day and make taxi arrangements etc without hassle.

They have a grocery shopping service as well as an order in service which is reasonable in price for downtown Houston. Lots of parking and secure access (you need your room card to access your floor) add to the feeling of security. Friendly efficient chambermaid service as well with someone asking later that day if everything is ok.

I loved the Residence Inn, and I am not easily pleased when jet lagged. Will definately be staying there when I return.

On a frivolous note, I agree with a previous review, they have cleanest stairwell I have ever ever come across.

This hotel is extremely well-kept, clean, and with a courteous and helpful staff. Located a half-block from the Galleria and close to incredible shopping and bustle, but amazingly quiet and comfortable. Queen suite is a true suite. Only stayed overnight, but would be a great long-term stay site, with ample size and well-stocked with conveniences.

I was at this hotel when Hurricane Rita was supposed to hit Houston. The staff was great, sent out a flyer about what was happening and what to do if the hurricane hit.

I was in a studio room on the 2nd floor, not really any noise problems except from the neighbors when they walked past my door or stood outside talking. The room was large, the bed comfy, in fact it was better than the stay I had at the Hyatt Regency in downtown Houston.

The location is half a block away from the mall, I could walk to the mall to attend classes.

There was a gate at the entrance to the parking lot, but it opened for any vehicle entering the premises. Even so, I felt safe staying here. The breakfast room had a tv so I could watch the hurricane coverage, and it was one of the better free continental breakfasts I've had. They even let me take an extra apple and yogurt to snack on later. Definitely worth the price.