Having never stayed at a St. Regis hotel before, we really did not know what to expect. Hotel was nice, but not our cup of tea.
Classy, quiet hotel located in a residential area. Rooms at the back of the hotel face train tracks - we heard the train a few times - but really was not a problem. I only mention this because we thought it was odd that a 5-star hotel was built so close to the tracks - a bit strange.
The design of the hotel includes faux balconies - with floor to ceiling windows that are sealed shut - a disappointment as we both enjoy sleeping with the window open.
Small outdoor pool that was not heated - another disappointment.
Shower / tub combo (no separate shower) did not drain well - was standing in water up to my calves!
No ice machines or in-room coffee. Odd how 5 star hotels exclude these necessities. I hate having to call room service for a bucket of ice!
Hotel staff was extremely friendly and professional. Valet remembered my name each and every time.
Was originally built as a Ritz Carlton - I wonder if any thing has changed since being rebranded as a St Regis a few years back.








