Stayed here for one night on a good weekend rate which included breakfast $215). Hotel service was good, including room service, which was prompt. Pleasant pool area,gym/spa nice spacious room in a traditional style. Ita a formal Ritz Carlton and still looks like one.
The problem is there is nothing really around the hotel and it backs up on self storage facilities and freight train tracks--so you do hear the train whistles in the back "city view" rooms (and the city is in the distance so there is not much to see). DO have to say though that the train was not loud enough to really bother me.

So I enjoyed my stay there to kick off a hectic business trip--and would have no hesitation in staying there again-- provided a got a reasonable rate--didn't seem worth an arm and a leg.

The room was quite large, however, very old-fashioned and quite worn out. The carpet in my room had large dirty marks on it, which was quite gross. Ditto the sofa. I was surprised that a hotel bearing the St Regis name didn't have a separate shower in the bathroom, but rather a bath/shower combo with a shower curtain. In Australia (where I live) only the most downmarket hotels have shower curtains, rather than a proper shower screen.

I was unfortunately given a room directly across the corridor from a service door, and was woken around 4am by the housekeeping staff preparing for their day. Not a good experience.

If it were not for the nice people, the whole stay would have been a disaster. The worst part I would have to say was Room Service. The menu was a little pricey but not bad considering where we were at. What really upset us was on top of a hefty delivery change was a 21% Gratuity charge. The service was ok, very good even, but 21%??? I don't think so. Then I went looking for the Ice Machine and never did find one so I called the Front Desk and was told to have RS deliver it. With a Delivery Charge plus 21% Gratuity added, we just drank our water cool from the tap. We canceled our planned 2nd night and went back home.

I could go on with other items as well ($25 Valet Fee???) but will just say the next time we want to spend the weekend at a 5-star hotel, we are going back to the Houstonian.

Although the hotel itself is quite lavish, the staff fail to tell you that the entire slot rooms on the back side of the hotel lie just beside a railroad track on which trains travel several times during the night and early morning. I was awakened three times during my night's stay as a result of the extremely loud trains passing just outside my hotel room. When I complained the next morning to the front desk, the staff person only suggested that during my next stay there, I should inquire about reserving a room on the opposite side of the hotel from the train tracks if I am bothered by the noise.