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Crowne Plaza Suites Houston Sugar Land: Traveler Reviews


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Traveler Reviews

81% Recommend
4.5 of 5 stars 54 reviews
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What's with the clientele here?

Crowne Plaza Suites Houston Sugar Land

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2 of 5 stars
machfx 7 contributions
Dallas, TX
Jul 25, 2008 | Trip type: Business, Solo travel
0/2 found this review helpful

Stayed here a few times when travelling to Houston. I know the 'secret' to getting it on Hotwire... this latest time, got it for $96.

Woo Hoo! I was excited, because it is a nice room. I knew construction was going on... it has been on-going for some time. It isn't as messy crazy as it was a few months back, actually, my stay was not affected by the construction.

like I said, the room is nice. The bed is awesome. The 2 tv's, great. the bar, fun. Free parking, woo hoo! There are several reasons why I find this to be a good place to stay.

However, there are a few reasons I really noticed on this last trip as to why I might try to find a new place... first of all, room service shuts down at 9:30. That bummed me out, and forced me to go out to find a meal late at night. Also, the wireless internet is the worst I have ever experienced in a hotel. They have (at the time of my visit) 2 access points, and they were equally weak (2 bars) and I was right in the middle of the hotel on the 6th floor. Annoying!

But what really bothered me was the clientele that was staying there. It was like a 'hang out' for recently graduated high school guys. groups of kids with attitudes walking around, shirts off, like it was a dorm or something.

I travel for business and it bothered me. If I were traveling with my family/daughter... THAT would really bother me... and I would lhave probably left.

It is likely I won't stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since November 13, 2007
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Remodel of the Crowne Plaza Southwest

Crowne Plaza Suites Houston Sugar Land

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5 of 5 stars
nona52 1 contribution
Corpus Christi
Jul 23, 2008 | Trip type: Family
1/1 found this review helpful

We stayed the week-end at this hotel and it was wonderful. The new 2 room suites are great. The beds were wonderful. The desk clerk was prompt and Housekeeping responded promptly.
They had a great happy hour with snacks. We ate at the at the restaurant and they had a wonderful breakfast buffet that was really inexpensive. We would defintely stay at this hotel again.

  • Liked — The great beds
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Other
  • Traveled with Family with young children
  • Age group 50-64
  • Member since July 23, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Not worth the money

Crowne Plaza Suites Houston Sugar Land

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1 of 5 stars
annietraveler 4 contributions
Thomasville Georgia
Jul 23, 2008 | Trip type: Business, Solo travel

Terrible suite. This was a typical hotel room that they turned into a suite. There is a full glass wall in the living room that looks right into the hallway and atrium so you need to keep the curtains closed unless you want people walking down the hall looking into your room. The suite itself was nicely appointed and the bed was comfortable. There has to be a better place for the money. I don't recommend.

  • Liked — nothing
  • Disliked — nothing
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since January 03, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Pretty Nice

Crowne Plaza Suites Houston Sugar Land

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2 of 5 stars
zlopez 19 contributions
New Orleans
Jul 1, 2008 | Trip type: Family

We stayed at this hotel June 26 to the 30th, a long weekend. Upon arrival we were checked in quite quickly and given our room. The hotel is located right off the southwest freeway. It has many restaurants and shopping nearby even at walking distance. But of course this hotel has its own restaurant serving breakfast, lunch, dinner and offering room service. It also has a bar with flat screen tv's. It has an indoor pool, self laundry and same day dry cleaning. The rooms are really spacious, they are all suites. They have a living room with a pull out sofa bed, flat screen tv, desk with chair, mini bar area with coffee machine, mini fridge and microwave. The bathroom was nice but pretty small. The bedrooms are spacious with two beds, makeup table, flat screen tv, and closet. And of course the beds are so comfortable. The problem we encountered was that the air conditioner was not cooling, but other then that we enjoyed our stay.

  • Liked — Spacious rooms
  • Disliked — airconditioner did not cool enough
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since June 06, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Avoid at all Costs!!!

Crowne Plaza Suites Houston Sugar Land

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1 of 5 stars
kristus 1 contribution
dallas
Apr 24, 2008
0/1 found this review helpful

Loud! Hotel Under construction!!! Reeks of new paint, and sewage gas, some elevators not working, could hear hammering and drilling during the day and sound of the freeway outside. If the constant noise wasn't enough, the fire alarm went off three times during our 2 night stay. We carried a very sleepy baby down 14 flights and one poor guy came running out of the room in a towel. No one on staff even bothered to tell the guests that it was only a "test drill"!!! We could also smell sewage gas in our "suite's" bathroom. Never again!

  • Date of stay April 2008
  • Member since April 24, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $121 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Crowne Plaza Suites Houston Sugar Land Address

9090 Southwest Freeway, Houston, TX 77074