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“Monica is the best!” 5 of 5 stars
Review of Horseshoe Bay Resort

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Horseshoe Bay Resort
4.0 of 5 Resort   |   200 Hi Circle North, Horseshoe Bay, TX 78657 (Formerly Horseshoe Bay Resort Marriott)   |  
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PLAY ON LAKE LBJ
Ranked #1 of 1 Hotels in Horseshoe Bay
Certificate of Excellence
San Antonio, Texas
1 review
“Monica is the best!”
5 of 5 stars Reviewed 3 days ago NEW

Excellent service and a wonderful experience! Monica helped me with a mid-stay room change when my ex-husband said he would bring my daughter up if I could find adjoining rooms. She didn't stop looking until she found the adjoining rooms. My daughter and I had a blast as the yacht club pool and kiddie beach. We made s'mores, we swam in the pool and enjoyed the many outdoor activities. We will definitely go again!

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 2 days ago
Dear Tamara P,

Thank you for taking the time to review Horseshoe Bay Resort. We are pleased to hear you enjoyed your stay and that you got the opportunity to spend quality time with your daughter. It sounds like you took advantage of some of our amenities, including complimentary s'mores on the event lawn. Those are definitely a guest favorite! We'll be sure to let Monica at the front desk know that you mentioned her here. Our associates love the opportunity to enhance a guest's stay whenever possible. Thank you for your business, and we look forward to welcoming you back to the resort again soon.

Warmest Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
    156
    49
    27
    13
    11
See reviews for
75
59
5
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We trailered our boat to Horseshoe pay. On Sunday we were having engine problems and our boat started taking on water. Patrick at the marina was a lifesaver. He quickly got our trailer and helped us out of the water. Horseshoe bay is a full service marina. The staff are not only friendly but also extremely knowledgeable about boats and will help you in emergency situations. I can't thank Patrick enough for all of his help.

Room Tip: Full Service Marina
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  • Stayed May 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 2 days ago
Dear aransastarpon,

Thank you for taking the time to review Horseshoe Bay Resort. It is great to hear that you enjoyed Lake LBJ and that Patrick was able to assist you with your boat. We would agree with you that our associates know their business well and are willing to go above and beyond for our guests. We appreciate your business and look forward to welcoming you back to the resort again soon.

Best Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arnhem, The Netherlands
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last Sunday (weekend memorial-day) we were lucky with the weather and went out to rent two jet-ski's. Madison has assisted us in the most professional & wonderful way - we were on our ski's before we knew it and got the best support we could wish for.
Many thanks Madison for making this such a great experience!!

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 3 days ago
Dear Gert D,

Thank you for taking the time to review Horseshoe Bay Resort and thank you for the five star rating. We are delighted to learn that you enjoyed your stay and that you and your friends had a fun day on Lake LBJ. Our associates, like Madison, love going above and beyond for our guests to ensure you have a fantastic experience while you're here. We hope you'll visit again soon to enjoy more of the lake and the other amenities we have to offer.

Best Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The best part of our trip was definitely the time we had at the Marina. Being first-timers we were little nervous but Rudy and Kaitlin made our first experience with paddle boats and jet skis really fun they told us everything we needed to know to have an enjoyable time on the water! The water activities were the highlight of our stay!

Stayed May 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 3 days ago
Dear Amberllina,

Thank you for taking the time to review Horseshoe Bay Resort and thank you for the highest rating. We are very pleased to hear that you and your family enjoyed your stay and that our marina staff took good care of you. Our associates are always looking for opportunities to enhance the overall experience of our guests and it sounds like Rudy and Kaitlin did just that. We'll be sure to pass your compliments on to them. Thank you for your business, and we look forward to welcoming you back to the resort again soon.

Best Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Horseshoe Bay Resort for the first time Memorial Day Weekend. I have Celiac disease and get very ill if I ingest gluten (wheat, rye, barley). The staff and chefs at each restaurant were most accommodating and knowledgeable about their ingredients. They take food allergies very seriously. Lantana has gluten-free bread and muffins. The food was delicious! Great experience!

Room Tip: The Waters condo we were in was very nicely appointed and comfortable. Very quiet except for a few l...
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 3 days ago
Dear Leigh G,

Thank you for taking the time to review Horseshoe Bay Resort. We understand that traveling with dietary restrictions can be tough so we are happy to hear our culinary team was able to accommodate you during your stay. Despite the rainy weekend, we hope you were able to enjoy some of the amenities we offer at the resort. Thank you for your business and we look forward to welcoming you back again soon.

Best Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a spectacular property! The many facilities allow you to o something different every day and never leave the property. My only request would be better lighting in the bathroom. Applying makeup was difficult. Staff was fantastic.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 3 days ago
Dear Born-on-Rt66,

Thank you for taking the time to review Horseshoe Bay Resort. We are very pleased to hear that you enjoyed your stay and that you took advantage of our amenities. With three Robert Trent Jones, Sr. golf courses, sixteen tennis courts, spa, Kids Club, a full-service marina on Lake LBJ and more, we offer a multitude of options to keep our guests busy. We appreciate your business and look forward to welcoming you back to the resort again soon.

Warmest Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed for two evenings at Horseshoe Bay Resort and enjoyed the facility very much. It was mid-week so it was quiet and very comfortable. The food in the restaurants was excellent and though there was a mix-up with an entree one evening, the staff was very accommodating and polite. We used the Resort more as a hotel and did not use any of the resort facilities but rather drove around the beautiful countryside. It was a very relaxing time.

Room Tip: Rooms with a lake view are more interesting during the day than the pool view.
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 3 days ago
Dear carol74,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to hear that you and your husband enjoyed your stay and that you took advantage of all the natural beauty surrounding the resort. As you discovered, we are conveniently located in the center of the Texas Hill Country, within a short drive from historical landmarks, wineries, etc. We look forward to welcoming you back to the resort again soon and encourage you to experience all the wonderful amenities the resort has to offer like world-class golf and a full-service marina on Lake LBJ!

Best Regards,

Mark Jeffrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Horseshoe Bay Resort

Address: 200 Hi Circle North, Horseshoe Bay, TX 78657 (Formerly Horseshoe Bay Resort Marriott)
Phone Number:
Location: United States > Texas > Horseshoe Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Horseshoe Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Horseshoe Bay Resort 4*
Number of rooms: 347
Official Description (provided by the hotel):
Texas' Premier Golf and Lake Resort located 45-minutes west of Austin in the heart of the Texas Wine Region. Horseshoe Bay Resort features 385 guest rooms, three Robert Trent Jones Sr. golf courses, full service marina, spa, sixteen adult tennis courts including red clay plus three kids' courts, 18-hole Bermuda grass putting course, private executive airport and seven dining outlets including two waterfront restaurants on the shores of Lake LBJ. ... more   less 
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Also Known As:
Horseshoe Bay Resort Marriott Hotel Horseshoe Bay
Marriott Horseshoe Bay Hotel
Horseshoe Bay Marriott
Horseshoe Bay Resort Texas

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