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“Company Retreat” 5 of 5 stars
Review of Horseshoe Bay Resort

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Horseshoe Bay Resort
4.0 of 5 Resort   |   200 Hi Circle North, Horseshoe Bay, TX 78657 (Formerly Horseshoe Bay Resort Marriott)   |  
Hotel amenities
Ranked #1 of 1 hotels in Horseshoe Bay
Fort Worth, Texas, United States
1 review
1 helpful vote 1 helpful vote
“Company Retreat”
5 of 5 stars Reviewed yesterday NEW

What an awesome place to host your company retreat! We have been going down to the Horseshoe Bay Resort for several years now and every year it gets better and better. Jill and her team are Rock Stars!!! They make my planning job a whole lot easier and can accommodate pretty much any request you may have. I highly recommend this hotel for any company events!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 people have reviewed this hotel

Traveler rating
    61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Fort Worth, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stuart and Amberlee did a great job of booking and communicating a golfing trip for 20 couples. Everybody loved the hotel rooms and the 2 bedroom Paseo condos. The golf hosts did a great job working with me on the tee times and moving the clubs from course to course. The food was very good at the courses BUT you need to rebuild the clubhouse at Caprock as we were stuck sitting by the pool trying to eat lunch and payoff the winners in near 100 degree heat. Slickrock was perfect after golf but to expect us to drive over there after playing Ram or Apple is a little too much.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, yesterday
Dear MikewithTAG,

Thank you for taking the time to review Horseshoe Bay Resort. We are happy to hear that your rooms met your expectations and that your group was well taken care of on the golf courses. Our associates are always going above and beyond for our guests so it's wonderful to learn that Stuart and Amberlee did a great job with your group. We will be sure to pass on your compliments to them.

Thank you for your business. We look forward to welcoming you back to the resort again soon for more world-class golf on any of our Robert Trent Jones, Sr. courses.

Best Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here for the past 25 years. It continues to be a great place for a vacation. The lake is convenient to guest and watercraft easily accessible. The dining at the Yacht Club is exceptional; food at the hotel has become inconsistent though good. The rooms are comfortable and the 2 room Paseo can easily fit 2 couples and 6 people with kids. The golf is excellent and the courses have been well maintained over the years. The spa is excellent with a large variety of service; the prices are high relative to other private spas and vacation destinations. The best thing about this resort is the staff (from the guys out front always available and going out of their way, to the front desk staff doing what they can to make your stay better, not to mention the food staff and the staff working at the golf course....... resembles a 5 star resort better than "some" of the Four Season Resorts. Some vacations are better than others. Its usually an excellent stay and always good. The prices have appreciated over the past 2 years but that has been the case everywhere I stay. Use the coupons on Living Social or Texas Golf to get the best stays.

Room Tip: Use coupons on Living Social or Texas Golf to get about 30 to 40 percent off
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  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 2 days ago
Dear 141Steve,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to learn you enjoyed your recent stay with us and that you've been coming to the resort for quite some time. Our staff enjoys getting to know our repeat guests and providing services customized to your needs. We look forward to welcoming you back to the resort again soon.

Warmest Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Braunfels, Texas
1 review
3 of 5 stars Reviewed 4 days ago NEW

Well, first off I want to add that the resort itself was amazingly beautiful and well kept. My husband and I went for our 10yr anniversary and really was hoping for an unforgettable experience. We arrived at 4 Monday afternoon(when we were told check in was), the resort fails to tell you that everything is closed on Mondays, so needless to say, we didn't get to experience to much. Also, they really should take down the website claiming they are associated with the Marriott. Am a member with Marriott and was disappointed that they are not contracted with them anymore. The second bad experience was the service, the wait staff (at the bar) was very cold and seemed like we were bothering his day just by ordering soup and drinks. Very over priced food at the main resort hotel diner, especially since the soup tasted like cafeteria food.
Check out wasn't till 11:00am and cleaning service woke us up at 9:00am to clean the room!
Not very romantic.
Will definitely go back when they hire better wait staff.

Room Tip: Make sure you ask to stay at the Yacht location rooms.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 2 days ago
Dear JulietM3331BW,

Thank you for taking the time to review Horseshoe Bay Resort and thank you for spending your 10 year anniversary with us. We have not been a Marriott property since December 2013 and removed all mention of the Marriott from our website at that time. We appreciate your feedback and apologize for the inconveniences you experienced while here. Our focus is always on delivering top notch service to our guests and our staff really enjoys going above and beyond, especially for momentous occasions. We fell short this time but hope you'll give us another opportunity to show you the excellent customer service we're known for as a AAA four-diamond resort.

Best Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Horseshoe Bay Resort was such a disappointment. The management and owners have failed to keep this property up to date. The prices and service are not at all consistent with what you would expect. For what Horseshoe Bay Resort is charging, you would think you would get a room that is better than the Motel 6. Totally disappointment after our drive from Dallas. The resort staff was not well trained. For example, they staff hands out a horseshoe scavenger hunt whereby kids get clues to find horseshoes throughout the resort. Our kids were all fired up to find the horseshoes. It turns out that some of the horseshoes have fallen down. We asked several staff members to help us with the scavenger hunt and they had no clue what we were talking about. Save your money and stay at a Four Seasons or Ritz Carlton. Horseshoe Bay Resort is overpriced and a let down.

Room Tip: Properties on this resort need to be demolished. The Paseo Vacation Apartments are a complete joke...
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 1 week ago
Dear MWP750,

Thank you for taking the time to review Horseshoe Bay Resort. Your feedback is appreciated and will be evaulated to ensure we deliver the top-notch customer service we are known for as a AAA four-diamond golf resort. We appreciate your business and hope to earn it back again in the future.

Warmest Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
S��͏D"
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were out at Horseshoe Bay Resort this past July. The place is very relaxing. We stay in the hotel for 3 days then 2 more days at one of the 2 bedroom suites.
We really liked both place were great but of course the 2 bedroom suite was a lot better.
The hotel is in the middle of everything but you still have to drive to the 3 beautiful golf courses. The lake is nice and it is about a block away. They have a little trolley type vehicle to take you and pick you up when ever you like.

Room Tip: You can drive there from most big cities in Texas, with Austin being the closest.
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  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 1 week ago
Dear Joe G,

Thank you for taking the time to review Horseshoe Bay Resort. We are delighted to hear you enjoyed your stay and that you took advantage of the many amenities we offer, including the complimentary shuttle that will take you wherever you want to go at the resort. We appreciate your business and look forward to welcoming you back to the resort soon.

Warmest Regards,

Mark Jeffrey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tenaha, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff, the golf, the food is the best. The surrounding towns had lots to offer, too.
Several vineyards within driving distance. And the Blue Bonnet Cafe is a must for pie!! Oh, and the views are spectacular!!

Room Tip: Room with a view farther-est from the event field.
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  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HorseshoeBayResort, General Manager at Horseshoe Bay Resort, responded to this review, 1 week ago
Dear daystarr1119,

Thank you for taking the time to review Horseshoe Bay Resort. We are pleased to hear you enjoyed your stay and took in all the natural beauty of the surrounding Texas Hill Country and Lake LBJ. Thank you for choosing Horseshoe Bay Resort as your destination of choice for your anniversary. We appreciate your business and look forward to welcoming you back to the resort for another momentous occasion or sooner.

Warmest Regards,

Mark Jeffrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Horseshoe Bay Resort

Address: 200 Hi Circle North, Horseshoe Bay, TX 78657 (Formerly Horseshoe Bay Resort Marriott)
Location: United States > Texas > Horseshoe Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Horseshoe Bay
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Horseshoe Bay Resort 4*
Official Description (provided by the hotel):
Texas' Premier Golf and Lake Resort located 45-minutes west of Austin in the heart of the Texas Wine Region. Horseshoe Bay Resort features 385 guest rooms, three Robert Trent Jones Sr. Golf Courses, a Jack Nicklaus Signature Course, a full service marina and spa, and seven dining outlets including two on the waterfront on the shores of Lake LBJ ... more   less 
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Also Known As:
Horseshoe Bay Resort Marriott Hotel Horseshoe Bay
Marriott Horseshoe Bay Hotel
Horseshoe Bay Marriott
Horseshoe Bay Resort Texas

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