We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“TERRIBLE EXPERIENCE” 1 of 5 stars
Review of Jimmy John's

No photo provided
Got a photo?
Add it.
Jimmy John's
Ewitt Drive, Hewitt, TX
Improve this listing
Ranked #9 of 15 Restaurants in Hewitt
Cuisines: American
Restaurant details
Eddy, Texas
Top Contributor
122 reviews 122 reviews
93 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
56 helpful votes 56 helpful votes
“TERRIBLE EXPERIENCE”
1 of 5 stars Reviewed January 23, 2013

We recently visited Jimmy John's in Hewitt for lunch. We have been there many times and have always been happy. I can only think that perhaps there is a new manager because nothing went right. We love music, however, when we walked in the music was so loud the cashier could hardly hear our order. The sandwich preparers were screaming, laughing and joking around. When my husband got his sandwich it was on the wrong bread. He asked that it be remade. When he received his 2nd sandwich, it had the wrong ingredients. He once again asked that it be remade. The 3rd sandwich was correct. We could not talk to each other because of all the noise and confusion. As we were eating, A young man came from the back carrying two garbage bags full of trash through the restaurant to the front to check the front door trash can and then back through with dripping trash. It was disgusting. As we left, a man was cleaning the front door glass. He asked how everything was. We asked if he was the manager and he said yes. When we told him of all the problems all he said was "have a nice day." It was a terrible experience. I wish I could find something good to say but can't.

  • Visited January 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2 reviews from our community

Visitor rating
    0
    0
    1
    0
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first

Travelers who viewed Jimmy John's also viewed

 

Been to Jimmy John's? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Jimmy John's, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.