We recently visited Jimmy John's in Hewitt for lunch. We have been there many times and have always been happy. I can only think that perhaps there is a new manager because nothing went right. We love music, however, when we walked in the music was so loud the cashier could hardly hear our order. The sandwich preparers were screaming, laughing and joking around. When my husband got his sandwich it was on the wrong bread. He asked that it be remade. When he received his 2nd sandwich, it had the wrong ingredients. He once again asked that it be remade. The 3rd sandwich was correct. We could not talk to each other because of all the noise and confusion. As we were eating, A young man came from the back carrying two garbage bags full of trash through the restaurant to the front to check the front door trash can and then back through with dripping trash. It was disgusting. As we left, a man was cleaning the front door glass. He asked how everything was. We asked if he was the manager and he said yes. When we told him of all the problems all he said was "have a nice day." It was a terrible experience. I wish I could find something good to say but can't.
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