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“Excellent place to stay” 5 of 5 stars
Review of Holiday Inn Express Greenville

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Holiday Inn Express Greenville
2.5 of 5 Hotel   |   2901 Mustang Crossing, Greenville, TX 75402   |  
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Ranked #4 of 12 Hotels in Greenville
Dallas, Texas
Top Contributor
131 reviews 131 reviews
12 hotel reviews
Reviews in 59 cities Reviews in 59 cities
78 helpful votes 78 helpful votes
“Excellent place to stay”
5 of 5 stars Reviewed March 29, 2013

Everything about this hotel is excellent - the friendly staff, the convenient location, and the clean and comfortable rooms. Good value too.
Would definitely choose to stay here again when in the area.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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66 reviews from our community

Traveler rating
    38
    17
    9
    1
    1
See reviews for
22
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Conyers
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 13, 2013

We have stayed in this hotel three times and have never had a problem. Is well maintained, rooms are clean and fresh. Found the staff to be helpful and courteous. The breakfast was normal for a express breakfast. Will definitely stay here again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Top Contributor
70 reviews 70 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 25, 2013

A colleague and I stayed here for two nights while in town on business. This property is relatively fresh and well-maintained. The beds are comfortable and the rooms are quiet. My only complaint would involve the snack shop. The freezer was out of order and the candy was old and stale.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helmhotelsgroup, General Manager at Holiday Inn Express Greenville, responded to this review, February 27, 2013
Thank you very much for your feed back concerning your recent stay with us. Your input is vital in our continuing effort to improve our guest experience and your comments will help us to make a better hotel for all of our guests. We are pleased that you found the accomodations comfortable. We will also take you comments concerning the issues you experienced in our sweet shop to heart and work to improve the facilities in that area. We enjoyed having you as our guest and look forward to hosting you again very soon.
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Fort Worth, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 27, 2012

I have stayed at this hotel numerous times in the past and will continue to utilize them in the future. The staff is helpful and courteous.
Sabrina (the Guest Service Mgr.) has a great attitude, Christian is always helpful and kind, and Jennifer, Patricia & Candice are always a delight to see with their bubbly personalities and cheerful smiles.
The rooms are spacious & clean and the beds are very comfortable with plenty of pillows.
The breakfast in the morning will get you going for the day.
And by showing your room key at several of the establishments nearby, get a 10% discount off of your total charges.
Also, there are plenty of restaurants and shopping nearby to choose from.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Albuquerque, New Mexico
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 10, 2012

To start with I'm a Priorty Club Platium member, at this hotel that is out the window. They didn't care one way or the other. The check in girl was very unwelcoming, and acted like she didn't want to be there. My wife and I stayed two nights, the first night in the room was typical, other than there was dirty towels left behind the bathroom door from someone else, the second day, no maid service or clean towels. My wife finaly at 6 pm went to the front desk and asked for towels. If you like a good breakfast, forget it. Cold eggs, rolls, and stale bread. My wife went to get some milk at breakfast bar, and it was bad, it came out of the carton in chunks. We went to request some warm fresh food and found the girl that was keeping up the breakfast bar sleeping in the back room. Other than that everything wes just fine.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helmhotelsgroup, Front Office Manager at Holiday Inn Express Greenville, responded to this review, November 8, 2012
First, we truly apologies for any inconveniences you had. We have spoken with all of our staff on proper procedures from guest service representatives (front desk), housekeeping and breakfast staff to ensure that we are giving the finest customer service and quality available in the area. We hope that you will give us a try again so that we can prove how committed to an ounstanding guest experience that we are.
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Kansas City, Missouri
Top Contributor
55 reviews 55 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 9, 2012 via mobile

I stayed here for a business trip. I arrived in the evening and the staff had everything all prepared. The room was big, clean and comfortable. The free wifi was fast and easy to connect. The only complaint is the smell of smoke in the hallways (but the non smoking room was fine) and by the front entrance.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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n/a
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 1, 2012

Stayed one night for business. Room was small but had everything I needed. Breakfast and lounge area was up to par.

My only suggestion is that they clean the corners, cracks and crevices of the room a little better. The corners/edges of the shower could be cleaned better, too. I can't complain though. Holiday Inn Expresses always get 4-5 star reviews from me.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Greenville

Address: 2901 Mustang Crossing, Greenville, TX 75402
Phone Number:
Location: United States > Texas > Greenville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#4 Family Hotel in Greenville
#4 Business Hotel in Greenville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Greenville 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Holiday Inn Express® Hotel & Suites Greenville is conveniently located two miles from downtown, just off Interstate 30. Our hotel is within 40 miles of five major lakes, and fishing, boating and swimming. Our hotel's friendly staff is ready to attend to your needs. With an outdoor pool,fitness center and a complimentary breakfast bar, complete with signature cinnamon rolls and hot coffee, the Holiday Inn Express® Hotel & Suites is among the most convenient and comfortable Greenville hotels. ... more   less 
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Also Known As:
Holiday Inn Express Greenville Hotel Greenville
Holiday Inn Greenville
Greenville Holiday Inn

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