We took our grandson and nieces, 7, 10 and 12, for spring break. It was a zoo.
In summary, the kids enjoyed it but we were appalled at what we experienced. If you want to turn your children loose with the other 500 unsupervised gremlins running around, then this is the place for you. It also provides the opportunity for your children to see, first hand, with endless examples, how lack of discipline and entitled disrespect will allow them behave.
Lord of the Flies is a 1954 novel about boys stuck on an uninhabited island who try to govern themselves with disastrous results. It poses the question of human nature and individual welfare versus the common good. Hence the reference above.
It was not what we expected, or what we think is presented. We have 2 grandchildren less than a year old that will not be going with us when they get old enough. We will find something else.
The room is $100/day per person ($500/day for us) and includes use of the waterpark only. For 3 days, it was $2,500 (room $1,677, on the room, MagicQuest $254, food and misc $572). Not worth it. To be fair the service was acceptable and the staff was very pleasant. However, it is overpriced, over sold, worn out and over rated. We will NOT return and do NOT recommend it to anyone.
To be clear, it is NOT about the money, but I do believe in getting what you pay for. We took our entire family to Disneyworld for the week of Thanksgiving last year, and we will do it again, soon.
The remainder of the review is more specifics of our experience which you may choose to read or NOT.
Upon arrival it was total chaos at the porte-cochère. Although there were 5 or 6 valets, they were walking around in total confusion and the arriving and departing guests were overwhelming the entry. No organization or control whatsoever. A sign of things to come.
Check-in at the front desk was surprisingly efficient. We were informed bracelets were MANDATORY for ALL guests as they are your room key and can be used for ID to make room charges. Although we were NOT pleased with this we were even more surprised when we were asked if we wanted all of the children to have room access and charging privileges. My wife asked, “Do you mean so they can come and go anytime they please and make charges to the room?” “Yes” was the response to which she replied “NO!” Another sign of things to come.
We started to our room and found it a challenge to navigate the barrage of running, screaming kids who evidently had never been instilled with the concept of common courtesy or respect for others. When we arrived at the elevator lobby there were kids running up and down the emergency stairwell. We waited for the elevator and when the door opened several of the natives rushed the door from behind us almost knocking my wife over. In the elevator stood two children appearing to be about 5 years of age alone, evidently riding the elevator for entertainment.
We arrived at the room. We had one of the “KidCabin Suites” (direct quote from their website).
The use of the term “Suite” is inaccurate and misleading. It was an $89 a night room with an additional 10 foot of length and the “Cabin” stuck between the bathroom and Queen bed.
The room was worn and cheaply done. Beds were hard, even the kids complained. The Cabin had a 26” LCD TV and we had a 29” CRT. I hadn’t seen one in about 6 years, much less stayed in a hotel with one, and we do A LOT of traveling.
We changed into our swimsuits and stated for the pool. The water park is amazing for an indoor park and the kids really enjoyed it. After about 2 hours I retired to the room. That evening we went to the MagiQuest store to buy the kids wands. MagiQuest is a computerized scavenger hunt where the objective is to run the halls and stairwells to collect all of the Magic Rune the game sends you in quest of. This is why the stairwells and common areas are full of kids running up and down to win the game. Most of them were unaccompanied, unsupervised and uncontrolled.
I cannot believe the local Fire Marshall allows this to go on.
That night the natives were running the halls until about midnight. We were awakened by the same rumble about 7:00 AM. Evidently is normal as this continued for 3 days.
- Also Known As:
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- Great Wolf Hotel
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- Great Wolf Lodge Grapevine
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