We stayed here with our 9 year old for a weekend get-away. We love water parks, and were very excited to get to visit this indoor park in the middle of winter! It is too bad the Great Wolf Lodge did not live up to our expectations. I would call it average as far as resorts go, and terrible when compared to other water parks, so I averaged it as a "2."
We stayed in a family suite. The sitting area was nice, and there was a microwave a mini fridge. I wish you could see the television from the sitting area, but it is placed between the 2 beds, instead. We brought our own popcorn and snacks, and our own drinks. Bottled water at the park and in the hotel is $2.50 per bottle (about average for theme parks) but you can save some cash by bringing your own and keeping it in the fridge! The hotel was nice, and had lots to offer, but anything beyond the water park was an add-on. Expect to spend about $35 if your kids want to do Magic-Quest, $6 for movies and $5 for the Laser Maze.
We only had the "quick service" meals, and did not try the "Sit Down" meals. The counter service is what I would call typical theme park food and pricing. Chicken tenders, fries, hot dogs, etc. They did have salad and wraps as an option. My husband said the wrap at Chik-Fil-A was far better and less expensive. We spent about $30 for a meal in the water park, and the cheese pizza (a large) was $16.99. The pizza is a typical theme park cardboard pizza. It says they have a Pizza Hut Express, but we were unable to find it! One note - the tables and chairs near the counter service window are taken first thing, so people eating have no where left to sit! There are tables and chairs in the resort outside of the water park in the hallway. But you can also check the far wall on the other side of the wave pool. These are up some stairs, but there were lots of tables open there!
The water park was by far the most disappointing feature! The smell of chlorine is incredibly strong, even for an indoor water park. They use a chlorine and salt-water mix. This should have clued me in right away that we needed to be more careful. Our son, who has not had an asthma attack since he was 7, had two during this trip. The last was severe enough that we did not return to the water park. After that, his asthma did not return, so I am quite certain the chlorine was too strong for him. my husband, who runs 3 to 5 miles a day, was short of breath, and I began having a cough as well.
My son's health issues aside, I was alarmed at the number of young (very small!) children unattended in the hot tubs, as well as the number of attended children in the "Adults Only" hot tub. These areas are not policed by lifeguards, so some take that as an invitation to disregard the rules. There were also several adults drinking in the hot tubs that looked ready to pass out, so I did not consider the hot tubs to be relaxing at all. I brought up my concerns to who I assume was the "manager" of the aquatics center. His name was Terry, and I never knew exactly what he did. He did not seem concerned. The front desk did not seem concerned, either. The lack of concern probably knocked them from average to a 2 in my book.
In short, if you have kids with any kind of respiratory problems, visits for short spurts (2 hours max), go in the summer when you can spend more time outdoors, or, better yet, skip this one entirely. Not counting airfare, we could have stayed on property at Disney World in Orlando, staying at a nice resort, and taken advantage of the water parks there for the same price.
One disclaimer: this was Presidents Day weekend, so I don't know how the crowd level was compared to "normal." More people means more bacteria, which means more chlorine attacking bacteria, which means more chlorine fumes. We've never had a problem with chlorine before, but we've always been outdoors. They would have been better served using Bromine (lest caustic to our respiratory system!) for an indoor park.
Room Tip: 4th floor has the "Character Breakfast" restaurant, but we never noticed obnoxious noise l...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.