This hotel is beautiful! It's in a great location with many things to do and places to eat all around it! The hotel itself is very clean, open, and bright! We spent one day and one night over Labor Day weekend and had two rooms. The check-in experience was AWKWARD! We have a "Elite" status and the desk personnel insisted on asking us detailed questions about who and why we were there. Even when we handed them our Marriot credit card, they questioned us if that's the card we were going to use. For such a beautiful hotel, the staff could use some training in customer excellence!!! It would have been a better experience, but for the desk staff.
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- Also Known As:
- Residence Inn Dfw Airport North/Grapevine Hotel Grapevine
- Residence Inn Grapevine
- Grapevine Residence Inn